RESIDENTIAL SUPPORT WORKER
About The Position
Are you a compassionate, dependable, and service-oriented individual who is passionate about helping others achieve their fullest potential? We are seeking a Residential Service Worker (RSW) to join our team and provide high-quality support to individuals with intellectual, developmental, and behavioral health challenges. As a valued member of our interdisciplinary clinical team, you will play a critical role in promoting the independence, wellness, safety, and overall quality of life of the individuals we serve. Through compassion, collaboration, and person-centered care, our Residential Service Workers help create supportive environments where individuals can thrive. Please Note: Residential Service Workers are considered essential personnel and are required to report to work and are authorized to travel in all weather and emergency conditions.
Requirements
- High School Diploma or GED required
- CPR and First Aid Certification required (or ability to obtain within required timeframe)
- Complete and maintain all trainings, certifications, and competencies required by the organization, regulatory agencies, and contracting entities
- Successful completion of a drug screening
- Strong verbal and written communication skills
- Ability to interact with compassion, patience, and professionalism
- Ability to clearly communicate instructions and advocate for individuals served
- Ability to recognize concerns and respond appropriately
- Sound judgment and ethical decision-making skills
- Ability to anticipate needs and develop effective support strategies
- Ability to remain calm and effective during stressful or crisis situations
- Flexibility in responding to changing circumstances and priorities
- Strong organizational and time-management skills
- Accurate completion of documentation and reports
- Consistent adherence to policies, procedures, and quality standards
Nice To Haves
- Previous experience supporting individuals with intellectual, developmental, or behavioral health challenges preferred
Responsibilities
- Assist individuals with activities of daily living, including meal preparation, housekeeping and household tasks, and personal hygiene and grooming.
- Support individuals in maximizing independence and achieving personal goals.
- Encourage self-confidence, hope, and personal growth.
- Help individuals build meaningful relationships and engage in community activities.
- Provide guidance, supervision, and skill-building opportunities that foster greater independence.
- Promote and maintain a safe, supportive, and person-centered environment.
- Monitor for potential crisis situations and respond appropriately in accordance with established policies and best practices.
- Assist in maintaining the health, safety, and well-being of individuals served.
- Support medication administration as permitted and assigned.
- Report any concerns of abuse, neglect, exploitation, or mistreatment according to organizational policies.
- Complete timely and accurate documentation of services, activities, and observations.
- Communicate effectively with team members, supervisors, and other stakeholders.
- Maintain confidentiality and uphold ethical standards at all times.
- Work cooperatively with interdisciplinary team members to ensure high-quality services.
- Participate in trainings, team meetings, and professional development opportunities.
- Perform other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
