Residential Support Staff - Saturday-Sunday 8:00a-4:00p

Southeastern Integrated Care LLC•Southern Pines, NC

About The Position

The Residential Support Staff member is a paraprofessional who provides psychoeducational and supportive therapeutic interventions to adults aged 18 and older with mental health and/or substance abuse disabilities, developmental disabilities, or significant functional deficits. The role supports individualized, recovery-focused services that promote wellness self-management, personal recovery, natural supports, coping and self-advocacy skills, independent living, and community inclusion. Staff advocate for clients and collaborate with the interdisciplinary healthcare team so that each individual’s preferences and point of view are respected and incorporated into treatment and rehabilitation activities. Support Staff help ensure beneficiaries have access to support for behavioral health and physical needs. They work with clinical and medical staff to monitor and document skill development, daily living needs, activities of daily living, medications, and recovery-oriented interventions. They may coordinate with a beneficiary’s primary physician when needed. The position is supervised by a Qualified Professional or Associate Professional in the identified disability area. The listed schedule is Saturday–Sunday, 8:00 a.m.–4:00 p.m. The role may require varied shifts when necessary.

Requirements

At least a high school diploma or GED.
Must be a paraprofessional, associate professional, or qualified professional.
Valid driver's license and clean driving record.
At least 21 years old.
Able to read, write, understand, and follow directions.
Experience working in a human services field.
Clear Healthcare Registry report.
Available to collaborate with enrolled members at least five days per week.
Able to document direct service delivery according to Medicaid and SEIC standards, including contact purpose, provider interventions, time spent, intervention effectiveness, and the provider’s signature and credentials or position in a weekly service note.
Able to read a medical record and quickly locate pertinent information.
Able to write complete service notes.
Able to present information effectively and respond to questions from consumers and/or the public.

Nice To Haves

Bachelor’s degree in human services.

Responsibilities

Work directly with clients individually or in groups in residential and naturally occurring settings to address functional problems and deficits.
Provide preventive, developmental, therapeutic, psychoeducational, and recovery-oriented interventions.
Comply with NCAC 27G.5600A requirements for care in a supervised living facility.
Take, record, and report vital signs as ordered by medical staff.
Assist with ARC LOU requirements as requested by a supervisor.
Assist with shopping and meal preparation.
Assist with housekeeping and residence maintenance.
Assist with intake and tenant-leasing processes as requested by a supervisor.
Observe and document medications taken by residents, and coordinate with the pharmacy as needed to ensure medication administration records and prescriptions are delivered.
Transport residents to appointments, outings, shopping, and other destinations as needed.
Coordinate repairs and emergency repairs as needed.
Communicate observations and recommendations effectively in writing and verbally.
Assist with crisis interventions and skill-building interventions.
Work independently and as part of a team; communicate effectively with individuals, staff, and others.
Apply recovery-oriented practices and person-centered approaches, and follow the PCP/service plan and clinical orders.
Participate in team meetings and contribute to service planning and the PCP process.
Maintain client confidentiality in accordance with HIPAA requirements and organizational standards.
Complete accurate, timely clinical documentation of services, interventions, and client-related activities in accordance with SEIC standards.
Ensure the facility functions smoothly during the assigned shift and ensure predetermined activities take place.
Inform consumers about benefits, community resources, and services, and assist them in obtaining resources and services.
Consult with other treatment staff.
Maintain confidentiality of SEIC and the patients and clients it serves.
Perform other duties as assigned.