Residential Support Specialist Part Time

The Salvation Army USA Central Territory•Bloomington, IL

11d•$16 - $19•Onsite

About The Position

Provide direction and accountability to those served within our homeless services program providing a safe and secure environment for those in need.

High School Diploma or equivalent. Significant experience may be considered in lieu of.
Experience working with others in a Social Services atmosphere is encouraged.
Excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member.
Close attention to detail and a high level of confidentiality
Ability to multi-task several projects concurrently
Must have an interest and ability to work with people of diverse racial, ethnic, and socio-economic backgrounds in a sensitive and culturally appropriate manner.
Ability to establish and implement policies and procedures.
Proficiency in computer software applications, including demonstrated experience in using email, MS Office applications.

Answering the telephone; providing assistance and information as needed
Document daily activity in logbook
Document rule infractions through incident reports
Coordinate and offer assistance to volunteers as they serve meals
Ensure that meals are prepared according to health department standards
Receive and document donations and gifts received
Maintain volunteer log and paperwork associated with volunteers
Review log entries since the last time worked for pertinent information
Attend staff meetings as scheduled
Determine client eligibility by verifying eligibility list and clearance card
Conduct intake paperwork on new clients.
Assign clients to an appropriate bed
Conduct bed checks periodically after curfew
Check clients in and out of the building
Pack client belongings
Ensure the safety of clients
Enforce program guidelines and policies & procedures
Contact appropriate agencies when crisis intervention is needed
Prepare and serve dinner meals when not prepared by volunteer groups
Remain on duty if there is a problem with the oncoming shift (sick employee) or until another staff member arrives.
Prepare and serve breakfast meals when not prepared by volunteer groups
Ensure the building is clean and sanitary at the end of a shift
Complete laundry by the end of shift
Clean restrooms as needed
Other duties as assigned by the Resident Services Director or Corps Officer
Successfully satisfy the training requirements associated to the position and as required by The Salvation Army.