Residential Specialist-Homeless Services

Services For The Underserved, Inc.•New York, NY
•$40,000 - $40,000•Onsite

About The Position

S:US is seeking a Residential Specialist for their families with children shelter located in the Bronx. This position is located at East 178 Stree Bronx, NY 10457. The Residential Specialist is responsible for providing a warm, compassionate welcome to new shelter residents. You will be tasked with promoting person-centered services, focusing on supporting the independence of the people we serve. You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will be a person of character with humility, integrity and can communicate skillfully with empathy and honesty.

Requirements

  • F02 certification - REQUIRED
  • Security license - REQUIRED
  • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens into your work with the people we serve.
  • Use neutral and non-judgmental language when responding to the needs and requests of the residents.
  • Must have ability to be flexible with schedule as needed.
  • Ability to maintain professional maturity during crisis situations.
  • Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including whom identify LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities.

Nice To Haves

  • Effective written and oral communication skill.
  • Proficiency with computer-based programs, typing skills.
  • Must be able to lift up to 15 lbs.
  • F80
  • Basic First Aid
  • Naloxone certification
  • Valid driver’s license and bi-lingual communication preferred.
  • Food Handler license preferred.

Responsibilities

  • Providing a warm, compassionate welcome to new shelter residents.
  • Promoting person-centered services, focusing on supporting the independence of the people we serve.
  • Managing the primary coverage in the building 24 hours a day 7 days a week, 365 days a year.
  • Functioning independently using judgement to guarantee the safety of the people we serve and the building.

Benefits

  • Comprehensive benefits package designed to support your wellbeing and development.
  • Health and wellness resources.
  • Generous PTO.
  • Professional development.
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