Residential Shift Supervisor
About The Position
Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. In Nashville, Tennessee, Walnut Youth Academy and Rosewood Youth Academy each provide structured, trauma-informed residential treatment in 30-bed settings. Walnut Youth Academy serves girls ages 13 to 18, while Rosewood Youth Academy serves boys ages 13 to 19 in a secure treatment environment. Both programs offer a comprehensive combination of intensive mental health treatment, substance use intervention and prevention, academic instruction, therapeutic recreation, restorative justice, expressive therapies, and enrichment opportunities such as art, music, recreation, and dedicated educational programming. Youth typically remain in care for about six months and participate in individual, family, and group therapy; life and social skills training; anger replacement training; psychoeducation; victim impact awareness; substance use programming; and, where appropriate, pre-vocational preparation. Programming is delivered 24/7 in small group living units, providing a structured and supportive environment focused on treatment, growth, skill development, and successful community reintegration.
Requirements
- High School Diploma required
- Minimum of 3 years’ experience working with youth in a residential setting required
- Ability to assess youth with substance abuse, mental health, and trauma history
- Must pass background check and drug screening
- Valid driver’s license and safe driving record required
- Must meet state criminal background check requirements
- Must be at least 21 years of age
Nice To Haves
- Bachelor’s Degree preferred
- Prior supervisory experience preferred
- First Aid/CPR certified (or ability to obtain during probationary period)
- Strong leadership, supervision, and conflict resolution skills
- Excellent written and verbal communication
- Ability to collaborate with law enforcement, probation, courts, and caseworkers
- Sensitivity to cultural, gender, and individual differences
- Ability to engage with youth, participate in activities, and intervene physically if needed
- Ability to pass evaluations for physical techniques and written certification exam
Responsibilities
- Supervise staff, assign duties, evaluate performance, and provide training and corrective guidance
- Assist with developing staff schedules and ensuring adequate coverage for safe and effective facility operations
- Monitor facility security and ensure compliance with state regulations and agency policies
- Oversee youth behavior management, review incidents, and investigate grievances
- Supervise medication administration and ensure accurate documentation
- Assist with youth appointments, transports, and intake/discharge procedures
- Communicate regularly with leadership regarding staffing, safety, and operational concerns
- Conduct security checks, monitor electronic systems, and oversee room searches as needed
- Provide emergency response coordination during incidents such as fire or severe weather
- Maintain a high standard of role model behavior for youth
- Participate in required training and professional development
- Report incidents or concerns regarding youth safety or staff conduct
- Document shift events, staffing updates, and incidents according to policy
- Perform other duties as assigned or needed
Benefits
- Medical, dental, and vision insurance
- 401(k) with up to 4% employer match with immediate vesting
- Paid time off (PTO) and 7 paid holidays (Earn 4 hours of PTO each pay period)
- Free RX delivery on most medications
- Tuition reimbursement and professional development
- Robust Employee Assistance Program
- Supportive, mission-driven work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
