Residential Services Technician

The Opportunity Alliance • Portland, ME

9d • Onsite

About The Position

Residential Service Technicians (Mental Health Direct Care Professionals) are needed to join one of five adult residential programs. These programs provide trauma-informed treatment and support services to adults living with mental illness complicated by co-occurring chronic health conditions as well as a potential substance use disorder. The Residential Service Technicians provide direct service in the residential group care or transitional living setting. As a direct care worker and mental health support specialist, you will provide personal support and supportive counseling to our residents. You will be part of a clinical team utilizing the tasks of daily living as instrumental treatment components while also helping to create a sense of permanency with a home like environment. In addition, you will contribute to identifying needs or emerging needs, physical and mental health wellbeing, medication administration, personal support, watchful oversight, and milieu management. You will contribute to maintaining a clean and organized facility and in maintaining staff office, charts and documentation. These positions attend weekly or bi-weekly program staff meetings, and participate in other meetings as necessary.

Requirements

• High School Diploma or equivalent required.
• Must become certified as Mental Health Rehabilitation Technician 1 (MHRT1) within 1 year of employment; then maintain required trainings to uphold continuous MHRT1 status.
• Strong communication and conflict resolution skills required.
• Flexible schedule is required.
• Ability to work in a team environment required.
• Must be able to successfully pass a criminal background, child protective service check & sex offender check.
• Must not be on the state or federal suspension and disbarment list.
• Must pass CNA registry check.
• Must be able to pass pre-employment physical and TB screen.
• Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, driving, typing and frequently lift and carry material weighing up to 25 pounds.
• A good driving record is required.

Nice To Haves

• Associates or Bachelor’s Degree or equivalent training in mental health preferred.
• Basic proficiency in Microsoft office preferred.

Responsibilities

• Provide personal support and supportive counseling to residents.
• Utilize tasks of daily living as instrumental treatment components.
• Help create a sense of permanency with a home-like environment.
• Contribute to identifying needs or emerging needs.
• Support physical and mental health wellbeing.
• Administer medication.
• Provide personal support.
• Provide watchful oversight.
• Manage milieu.
• Maintain a clean and organized facility.
• Maintain staff office, charts, and documentation.
• Attend weekly or bi-weekly program staff meetings.
• Participate in other meetings as necessary.
• Drive to attend meetings and trainings.
• Drive to meet with clients offsite within the program service area.
• Transport clients.
• Drive to agency locations to complete work.

Benefits

• Generous paid time off accrual
• 9 paid holidays per calendar year and up to 3 floating holidays per calendar year
• Excellent medical benefits at very reasonable cost
• Dental and Vision insurance options
• Agency paid basic life insurance and STD & LTD disability insurances
• 403(b) retirement with a generous agency match (all employees are eligible)
• Tuition Reimbursement – offered once per year through an application process
• Qualified employer under the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED