Residential Services Director - Templeton Community Program

Commonwealth of Massachusetts • Baldwinville, MA

2d • Onsite

About The Position

The Department of Developmental Services (DDS) is seeking motivated and experienced candidates for the role of Program Director within Templeton Community Services, a State-Operated residential provider based in Central Massachusetts. The Program Director is responsible for the overall management of ten (10) homes in these towns: Baldwinville, Phillipston, Templeton and Athol, MA, providing 24-hour a day residential supports to thirty-eight individuals. The Program Director role has many critical functions that are imperative to ensuring the well-being of the individuals including, but not limited to, the following: providing direct and indirect supervision to approximately 134 DDS employees; on-call responsibilities 24/7 for crisis and emergency management; and ensuring fiscal responsibility by monitoring all assigned budgets (i.e., household, overtime, personnel and furniture/equipment).
The Program Director will ensure that the homes are clean, safe, well maintained, and in compliance with all applicable regulations. The Program Director serves as a liaison to families/guardians along with the Area and Regional offices. The Program Director is responsible for making recommendations for hiring, labor relations reviews, and remaining compliant with timeframes associated with entering the necessary information for Individualized Service Plans (ISP), incident reporting and medication occurrences through the Home and Community Service Information System (HCSIS). It is the role of the Program Director to ensure a well-trained workforce including maintaining all mandatory training requirements, education in Human Rights, and Positive Approaches to Behavioral Challenges (PABC). Additional responsibilities include reporting and approving time through the Self-Service Time and Attendance (SSTA) system and serving as a hiring manager with the MassCareers hiring system.

Requirements

• At least five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in a particular specialty (i.e. scientific, professional, or technical).
• Current license and/or registration requirements established for the performance of the position.
• At least one (1) year of experience in a project management, supervisory or managerial capacity.
• A criminal and tax history background check will be completed.
• Disabled Persons Protection Commission (DPPC) Abuse Registry Search.
• Criminal background check (CORI).
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.

Nice To Haves

• A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
• A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
• A Graduate degree in a related field may be substituted for three (3) years of the (A) required experience.
• A Doctorate degree in a related field may be substituted for four (4) years of the (A) required experience.

Responsibilities

• Overall management of ten (10) homes in Baldwinville, Phillipston, Templeton and Athol, MA, providing 24-hour a day residential supports to thirty-eight individuals.
• Providing direct and indirect supervision to approximately 134 DDS employees.
• On-call responsibilities 24/7 for crisis and emergency management.
• Ensuring fiscal responsibility by monitoring all assigned budgets (i.e., household, overtime, personnel and furniture/equipment).
• Ensuring that the homes are clean, safe, well maintained, and in compliance with all applicable regulations.
• Serving as a liaison to families/guardians along with the Area and Regional offices.
• Making recommendations for hiring and labor relations reviews.
• Remaining compliant with timeframes associated with entering the necessary information for Individualized Service Plans (ISP), incident reporting and medication occurrences through the Home and Community Service Information System (HCSIS).
• Ensuring a well-trained workforce including maintaining all mandatory training requirements, education in Human Rights, and Positive Approaches to Behavioral Challenges (PABC).
• Reporting and approving time through the Self-Service Time and Attendance (SSTA) system.
• Serving as a hiring manager with the MassCareers hiring system.

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed