Residential Program Director

VinfenTewksbury, MA
Onsite

About The Position

As a Program Director I (PD) you will oversee the operational, financial and administrative operations of group homes designed to meet the needs of adults living with intellectual and developmental disabilities or acquired brain injuries. The Program Director (PD) will oversee the operational, financial and administrative operations of residential programs and provide leadership and consultation to staff on implementing Individual Service Plans (ISP) and Program Specific Treatment Plans (PTSP). Additionally, the PD will supervise program staff and ensure that contract specifications and program regulations are followed. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives.

Requirements

  • High School diploma or GED required.
  • 3-5 years of Human Services management experience.
  • Strong time management, organizational and writing skills.
  • All applicants must be at least 21 years of age and have a current, valid, US drivers' license for at least 6 months.
  • All applicants must become CPR, First Aid certified within 2 weeks of employment and MAP certified within 150 days of employment.
  • All candidates must be able to successfully pass a CORI, reference, national fingerprinting and driving record check.
  • A minimum of three years’ experience in progressively responsible human services functions, of which two years have been in a supervisory capacity.
  • Driving is a requirement for this position using either a Vinfen van or personal vehicle.
  • If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks.
  • A valid driver's license must be presented at the time of employment.
  • Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least one year, and must be able to pass a driver's screening background check.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position.
  • Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift.
  • Ability to operate a computer and other office equipment such as a calculator, copier, and printer.
  • Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways.
  • Ability to assist clients with tasks of daily living.
  • Ability to remain in a stationary position 50% of the time as needed.
  • Ability to bend, reach, file, sit, stand, and move around the facility.
  • Ability to speak, hear, and communicate with clients, staff, and external representatives.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • For positions in day programs or group residences, the ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.
  • CPR is required within two weeks of hire
  • First Aid is required within two weeks of hire
  • MAP is required within 150 days of hire
  • Safety Care is required within 90 days of hire
  • NETOther training, as assigned

Nice To Haves

  • A Bachelor's degree in Social Work, Psychology, or related field preferred, but experience may substitute for education.

Responsibilities

  • Directs and manages the activities of program staff. Hire staff appropriate to the position. Utilizes staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
  • Manages staff performance. Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development. Responsible for counseling and corrective action programs, as necessary.
  • Ensures that the intake of prospective persons served is completed in a timely, professional manner; arrange and perform intake procedures, conduct initial assessment of persons’ served appropriateness for program.
  • Provides supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques. Assist Managers in completing comprehensive assessment for persons served. Participate in various internal and external meetings regarding treatment/support planning.
  • Provides outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
  • Provides problem resolution for staff and persons served.
  • Fosters teamwork and leadership in work groups.
  • Provides staff with new and updated policies and directives.
  • Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
  • Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
  • Assists in the development of, and manage adherence to, program budgets.
  • Ensures collection of program fees and service delivery data.
  • Represents Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.
  • Serves as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
  • Manages adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensure plans and corrective actions are implemented and reported.
  • Responds to internal and external data collection and reporting requests.
  • Ensures program quality and achievement of goals and objective, as well as managing quality improvements.
  • Provides on-call back up and on-site support and intervention when necessary.
  • Stores, administers, documents, and disposes of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy. Ensure program compliance with Vinfen MAP protocols.
  • Maintains and enhances staff’s knowledge of human services issues, trends, and techniques. Ensures maintenance and safety of physical sites.
  • Performs other related duties, as required.

Benefits

  • A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
  • First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
  • Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
  • Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
  • Flexible Spending Reimbursement Accounts (Health and Dependent care)
  • Voluntary Term, Whole Life, Accident and Critical Care Insurance
  • 15 days of Vacation per year
  • 11 Paid Holidays
  • 10 Sick Days per year
  • 3 Personal Days per year
  • Educational Assistance and Remission Programs
  • $500 Employee Referral Bonus with no annual cap!
  • Discounted YMCA memberships
  • Access to discounted movie tickets
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