Residential Services Coordinator (4817-39)

Hamilton County, Ohio • Cincinnati, OH

6d • Onsite

About The Position

Serves as Grievance Officer and oversees resident grievances and complaints. Participates in resident due process. Assists with community service initiatives such as CAP, MAP, IDL, and Housekeeping for residents. Provides outreach to the community and seeks out community service opportunities. Assists residents in obtaining identification, birth certificates, social security cards, and initiates Medicaid registration 30 days prior to discharge. Provides training and group facilitation for residents as needed. Conducts assessments as required. Attends community events and acts as a liaison to the community and other agencies representing River City. Ensures that Ohio Department of Rehabilitation and Correction (ODRC) and American Correctional Association (ACA) standards for Community Based Corrections Facilities (CBCF) and related policies and procedures are consistently and uniformly followed, and that all staff remain knowledgeable of these standards. Maintains strict confidentiality regarding information obtained and processed in the operation of the facility. Responds in person, when required, to any problems and/or emergencies at the facility in a timely manner. Ensures that the overall sanitation, security, and safety of the facility are maintained at all times. Provides for a safe working environment for all staff members, residents, visitors, and volunteers at the CBCF. Participates in ACA and DRC audit preparation. Ensures that the facility and its premises are kept free of health, fire, and safety hazards. Ensures that all grounds, walkways, driveways, and parking areas adjacent to the CBCF are in good repair and well-lighted to ensure safety and perimeter security. Note: This job description shall in no way be construed as a limitation of the authority of supervisory personnel to assign tasks which are not listed in the job duties section to employees under their direct or indirect supervision.

Requirements

• Any combination of training and work experience which indicates possession of the skills, knowledge and abilities required.
• Three years’ supervisory experience and/or administrative experience in criminal justice, preferably in a correctional facility.
• Possession of a valid Ohio Operator’s Permit.
• ORAS certified within one year of employment.

Nice To Haves

• A bachelor’s degree from an accredited college or university in the area of behavioral science, criminal justice, government, law, public administration, or related field is preferred.

Responsibilities

• Serve as Grievance Officer and oversee resident grievances and complaints.
• Participate in resident due process.
• Assist with community service initiatives (CAP, MAP, IDL, Housekeeping).
• Provide outreach to the community and search for community service opportunities.
• Assist residents in obtaining identification, birth certificates, social security cards, and begin Medicaid registration 30 days prior to discharge.
• Provide training and group facilitation for residents.
• Conduct assessments as required.
• Attend community events and serve as a liaison to the community and other agencies.
• Ensure adherence to ODRC and ACA standards for CBCFs.
• Maintain strict confidentiality of information.
• Respond to facility problems and emergencies in a timely manner.
• Ensure overall sanitation, security, and safety of the facility.
• Provide a safe working environment for staff, residents, visitors, and volunteers.
• Participate in ACA and DRC audit preparation.
• Ensure the facility and premises are free of health, fire, and safety hazards.
• Ensure grounds, walkways, driveways, and parking areas are in good repair and well-lighted.

Benefits

• Medical insurance coverage through United Health Care
• Dental
• Vision
• Vacation
• Sick leave
• 15 observed paid holidays
• Employer paid life insurance
• Ohio Public Employees Retirement (OPERS) where employees contribute 10% of their pay on a pre-tax basis and the employer contributes 14%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level