Residential Services Coordinator (4817-39)

Hamilton County Government•Cincinnati, OH

7d•Onsite

About The Position

Serves as Grievance Officer and oversees resident grievances and complaints. Participates in resident due process. Assists with community service initiatives such as CAP, MAP, IDL, and Housekeeping residents. Provides outreach to the community and searches for community service opportunities. Assists residents in obtaining identification, birth certificates, social security cards, and initiating Medicaid registration 30 days prior to discharge. Provides training and group facilitation for residents as needed. Conducts assessments as required. Attends community events and serves as a liaison to the community and other agencies representing River City. Ensures that Ohio Department of Rehabilitation and Correction (ODRC) and American Correctional Association (ACA) standards for Community Based Corrections Facilities (CBCF) and related policies and procedures are consistently and uniformly followed, and that all staff remain knowledgeable of those standards. Maintains strict confidentiality with respect to information obtained and processed in the operation of the facility. Responds in person, when required, to any problems and/or emergencies at the facility in a timely manner. Ensures that the overall sanitation, security, and safety of the facility are maintained at all times. Provides for a safe working environment for all staff members, residents, visitors, and volunteers at the CBCF. Participates in ACA and DRC audit preparation. Ensures that the facility and its premises are kept free of health, fire, and safety hazards. Ensures that all grounds, walkways, driveways, and parking areas adjacent to the CBCF are in good repair and well-lighted to ensure safety and perimeter security.

Requirements

Any combination of training and work experience which indicates possession of the skills, knowledge and abilities listed.
Three years’ supervisory experience and/or administrative experience in criminal justice, preferably in a correctional facility is required.
Possession of a valid Ohio Operator’s Permit.
ORAS certified within one year of employment.

Nice To Haves

A bachelor’s degree from an accredited college or university in the area of behavioral science, criminal justice, government, law, public administration, or related field is preferred.

Responsibilities

Serve as Grievance Officer and oversee resident grievances and complaints.
Participate in resident due process.
Assist with community service initiatives (CAP, MAP, IDL, Housekeeping residents).
Provide outreach to the community and search for community service opportunities.
Assist residents in obtaining identification, birth certificates, social security cards, and begin Medicaid registration 30 days prior to discharge.
Provide training and group facilitation for residents as needed.
Conduct assessments as required.
Attend community events and serve as liaison to community and other agencies representing River City.
Ensure compliance with ODRC and ACA standards for CBCFs and related policies and procedures.
Maintain strict confidentiality.
Respond in person to facility problems and/or emergencies in a timely manner.
Ensure overall sanitation, security, and safety of the facility.
Provide a safe working environment for all staff, residents, visitors, and volunteers.
Participate in ACA and DRC audit preparation.
Ensure the facility and its premises are free of health, fire, and safety hazards.
Ensure grounds, walkways, driveways, and parking areas are in good repair and well-lighted for safety and perimeter security.