Residential Services Associate

Apis Services Inc•Smyrna, DE

10d•Onsite

About The Position

The Program Ambassador is a member of the clinical team who assists clients and guests in gaining access to safe, timely, and quality services. This member of the multidisciplinary team has the responsibility to carry out rehabilitation and support functions and assist in treatment. Provides individual support, substance abuse services, family support, services linkage, daily living skills support, assistance with self-administration of medication, employment support, social-leisure support, and other activities as assigned under the supervision of a mental health professional.

Requirements

High School Diploma
At least two years of experience supporting individuals with severe and persistent mental illness
CPR/First Aid Certification
Valid Driver’s License with clean driving record
Satisfactory Criminal Background Investigative Report
Crisis Prevention and Intervention Training
LLAM Certification
Training in Defensive Driving
Training in Infection Control
Training in Suicide Risk Management
Training in Working with Persons with Serious Mental Illness
Training in PM-46 and how to identify and report abuse, neglect, mistreatment, and misappropriation of property
Training in 45 and 42 CFR, Rules and Regulations that safeguard a person’s privacy
Training about Agency policies and procedures on both a daily and emergency basis
Training in Fire Safety and Evacuation
Training in Safe Food Handling
Training about local resources in the community
Computer literacy in MS Office products; Word, Excel, Outlook, Power Point.
Agency Electronic Medical Record and other software programs

Responsibilities

Participates in treatment planning and case conferences with other staff of the community support program and with other agencies.
Completes all assigned tasks from the daily schedule which may include: maintaining a therapeutic alliance with clients referring and linking clients to all needed services provided outside the agency and following up to see that said services are delivered; Coordinating the provision of medical and vocational services; Coordinating overall independent living assistance services and working with community agencies to develop needed resources including housing, employment options, and income assistance; Providing support and consultation with consumer’s family; Providing in-home services including ADL training, medication assistance and training, social support and home management assistance; Providing supportive counseling.
Documents and keeps other staff, clinical coordinators, and Program Director informed of all changes in the consumer’s mental or social status.
Carries primary or secondary cell phone as assigned and responds to after hour and emergency calls in accordance with program directives.
Provides education and works as an advocate for persons served in the community.
Performs other duties as requested or assigned, verbally or in writing.
Maintain and abides by OSHA requirements and guidelines
Observes all Fire and Safety Policies and Procedures
Observes all Personnel Policies and Procedures
Observes all Agency’s Policies and Procedures
Observes all NJDOH-DMHAS, CARF and NJSAMS Regulations.
Observes all HIPAA Policies and Procedures and maintains confidentiality
Completes and returns all paperwork distributed by the Human Resource Department
Attends all required and scheduled trainings and meetings
Always maintain a professional demeanor and exercise good professional judgment in all areas of employment duties
Documents time worked accurately