Residential Service Plumber
About The Position
Benjamin Franklin Plumbing is hiring Residential Service Plumbers to join their team of skilled and energetic professionals. The company is committed to delivering exceptional plumbing service and outstanding customer experiences. As a Residential Service Technician, you will provide top-quality residential plumbing repairs, maintenance, and installations, always treating customers with the utmost respect and attention. This role includes on-the-job training, shadowing, and continuous learning while following workplace procedures and safety guidelines. The company is passionate about growing its business through long-term relationships with its customers, team members, and community, and is looking for team members who share that same dedication.
Requirements
- 2+ years of residential plumbing experience, including service calls
- Strong troubleshooting, diagnostic, and problem-solving skills
- Ability to meet sales goals and KPIs with a customer-first approach
- Valid driver’s license with a clean driving record
- Ability to pass a background check and drug screening
- Professionalism, reliability, and dedication to safety
- Strong communication and customer service skills
- Ability to work independently and as part of a collaborative team
Responsibilities
- Perform high-quality plumbing repairs, maintenance, and installations in homes
- Diagnose plumbing issues, troubleshoot problems, and provide accurate, effective solutions
- Deliver exceptional customer service by educating homeowners on their plumbing systems and offering professional recommendations
- Present service options and guide customers through repair, replacement, and upgrade decisions
- Ensure all work meets industry standards, safety protocols, and local plumbing codes
- Build strong customer relationships through professionalism, communication, and integrity
- Maintain clean work areas and properly manage tools, equipment, and company vehicles
- Document work using ServiceTitan
Benefits
- Guaranteed Weekly Pay
- Uncapped commission with the potential to earn $100,000+
- Full-time, year-round work
- Choose from HMO, PPO, or HDHP medical plans
- Immediate access to benefits starting the first of the month after 30 days
- Paid Time Off (PTO) & paid holidays
- Health Savings Account (HSA) options
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- 24/7 telehealth services
- Company take-home vehicle, fuel card, and iPad provided
- 30% employee discount on our services
- Champions Club — top performers earn all-expenses-paid vacation trips for themselves and a guest
- Ongoing training, development, and leadership programs
- Supportive work environment that prioritizes growth and teamwork
- Access to multiple career paths and long-term advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
