Residential Service Manager

Waltham Pest Services•Westford, MA

16h•Onsite

About The Position

Waltham Pest Services has been New England’s original pest control provider—and we’re still leading the way. Our mission is simple: protect the health and safety of our communities through smart, innovative pest solutions. We believe great service starts with great people. That’s why we prioritize the well‑being, growth, and satisfaction of every team member. We are currently seeking a Residential Service Manager. This position will be based out of our Westford, MA branch. At Waltham Pest Services, our Residential Service Managers play a vital role in ensuring we deliver the exceptional, health‑focused service our customers count on. As New England’s original pest control provider, we take pride in protecting our communities—and our Service Managers help bring that mission to life every day.

Requirements

High School/GED or equivalent
Current valid driver’s license
Must be at least 18 years of age
Team oriented
Courteous
Customer focus
Listening
Customer Service
Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs. occasionally
Safely access crawl spaces, attics, confined spaces, roof tops, etc.
Ability to work in all types of weather conditions
Obtain the appropriate pesticide license within the first 90 days of employment (company paid)

Responsibilities

Installing, replacing, and upgrading insulation materials in residential and commercial attics to improve energy efficiency, comfort, and safety.
Measure and prepare attic spaces for insulation installation.
Install insulation materials (such as fiberglass, cellulose, or spray foam) according to specifications and safety standards.
Remove old or damaged insulation as needed.
Operate equipment such as blowers and vacuums
Follow all safety protocols, including proper use of PPE and ladder safety.
Communicate with homeowners or site supervisors about project details and progress.
Maintain clean and organized work areas and company vehicles.
Document completed work and materials used for each job

Benefits

Company Vehicle & Gas Card
Company Smartphone
Career Advancement Opportunities
Bonus Opportunities
Medical
Dental
Vision
401k w/ Company Match
Tuition Reimbursement
Pet Insurance
Legal Plan
Community Involvement
Charity Work
Family Feel with Large Company Support
Employee Assistance Program
Rollins Employee Relief Fund
Discounts on travel, movie tickets, Apple Music, GrubHub, and more
Paid vacation time
Commissions
Paid holidays
Stock purchase
Paid Technical Training School/Required State Pesticide Licensing
Opportunities for growth, development, and advancement through an actual growth plan
Awards and recognition