Residential Security Team Agent

Crisis24•Menlo Park, CA

3d•Onsite

About The Position

Crisis24 – PSG sets the global benchmark in protective services. Our Residential Security Teams (RST) are elite professionals dedicated to safeguarding high-profile residences and the individuals within. Operating with discretion, vigilance, and precision, our agents ensure a secure and seamless living environment for our clients and their families.

Requirements

Prior work in Residential Security Teams (RST), Executive Protection, Military, Law Enforcement, or Emergency Response.
Familiarity with estate operations and high-net-worth residential environments.
Valid Guard Card & Firearm Permit
U.S. Passport & Driver’s License
Basic Life Support (BLS) from AHA; CPR/AED Certification
Completion of Residential Security or Executive Protection Academy
Background Investigation & Drug Screening
Ability to complete and pass a pre-hire Physical Readiness Test (PRT)
Strong situational awareness and tactical mindset
Excellent communication and interpersonal skills
Ability to remain calm and decisive under pressure
High level of discretion, integrity, and professionalism
Familiarity with residential security technologies and protocols

Nice To Haves

Prior military or law enforcement experience
LEOSA/HR 218 or multi-state CCW permit (when/where applicable)
Specialized training in emergency medicine, crisis management, or surveillance
Experience with estate management systems and smart home security platforms

Responsibilities

Monitor and secure property boundaries, gates, and entry points.
Vet and manage access for visitors, contractors, and deliveries.
Operate and monitor residential security systems including CCTV, motion sensors, and alarm systems.
Act as first responder to medical emergencies, intrusions, fire alarms, and other incidents within the residence.
Conduct scheduled and unscheduled patrols of the property, ensuring all zones are secure and free of threats.
Maintain a professional and courteous demeanor while interacting with household members and staff. Understand and respect privacy and family dynamics.
Prepare detailed reports on security incidents, maintenance issues, and suspicious activity.
Support mobile executive protection teams during arrivals/departures and coordinate with estate management for seamless operations.
Uphold household security protocols, including rules around photography, guest access, and restricted areas.