Residential Sales Representative - Wilmington

Newcomb and Company•Wilmington, NC
•Onsite

About The Position

We are a full-service mechanical contractor providing customers in the commercial, residential, and industrial sectors with innovative, energy-efficient heating and air conditioning services, automation and controls, industrial piping, new construction design and installation, and maintenance and replacement services. This role is responsible for selling, designing, and coordinating residential installations for the company, operating with a high level of customer service.

Requirements

  • 3-5 years (related experience and or training or equivalent combination of education and experience)
  • High School Diploma, GED or equivalent education from Technical schools
  • Active listening
  • Excellent verbal and written communication skills
  • Energetic personality
  • Punctual with attendance
  • Professional phone, e-mail and text messaging skills
  • Proficient with Windows based computers, iPhone, iPad and similar devices
  • Understanding of residential based HVAC systems
  • All candidates for this position should be reasonably physically fit and capable of picking up a 60 lb. tool, piece of equipment or piece of material and moving it about either on a jobsite, at a vendor, our warehouse, etc.
  • Ability to survey building HVAC units for model numbers, serial numbers, and materials to properly maintain the HVAC equipment per manufactures recommendations.
  • Ability to climb ladders, be on rooftops, opening roof hatchets, etc.
  • Must have valid driver's license.

Responsibilities

  • Sell, design, and coordinate residential installations for the company.
  • Operate with a high level of customer service.
  • Provide design details (including load calculations, installation layouts and designs) for installations.
  • Obtain signed contracts.
  • Order all equipment and materials necessary to complete the customer’s order.
  • Be familiar with local mechanical, electrical and plumbing codes.
  • Arrange for all permits, sub-contractors and equipment rentals.
  • Produce installation job package for installation supervisor, mechanic and warehouse personnel.
  • Schedule installation date with homeowner while confirmation of opening on schedule.
  • Handle all financial aspects of sales including, down and final payments, rebates, incentives, financing, etc.
  • Fundamental understanding of computer operation and software.
  • Familiarity with Microsoft Outlook, Excel and Word strongly recommended.
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