Residential Sales Representative

ADT•Kentwood, MI

4h•Hybrid

About The Position

At ADT, our Sales team is at the heart of everything we do. We’re not just selling security systems, we’re helping protect what matters most. Whether it’s a family home or a small business, our sales professionals are trusted advisors who bring peace of mind to customers across the country.

Requirements

High school diploma or equivalent.
Willing to travel within a designated territory using your own vehicle (mileage reimbursed).
Valid driver’s license and clean driving record required; additional licensing may be needed based on location.
Comfortable using technology to stay organized, efficient, and accountable in a fast-paced sales environment.
Self-motivated and results-driven, with an entrepreneurial mindset; thrive on uncovering new leads and closing deals that deliver real value.
Strong communicator and natural relationship builder, able to consult with customers, understand their needs, and guide them to the right solution.
Adaptable and flexible; excel in dynamic environments and enjoy learning new systems and approaches.

Nice To Haves

Consumer sales experience is preferred but not required.

Responsibilities

Use strong communication and creative skills to demonstrate the value of innovative security and smart home solutions to customers.
Explain products and services in-depth and recommend the right solutions.
Work in a dynamic, collaborative environment, working closely with customers and coworkers.
Provide solutions by visiting customers at their homes.
Listen and build trust by showing up with integrity, empathy, and expertise, becoming a reliable advisor customers can count on.
Customize each system to fit the client’s space, lifestyle, and concerns, combining security, automation, and life safety technology.
Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals.
Identify and generate new sales leads to maximize outreach.