Residential Sales Manager

Lloyd Pest Careers•San Diego, CA

12h•Onsite

About The Position

We’re looking for a Residential Account Manager who enjoys helping customers, building trust, and recommending solutions that protect homes and families. This role blends customer service and inside sales, handling inbound calls while supporting long-term customer relationships. If you’re organized, confident on the phone, and thrive in a fast-paced, team-oriented environment — we’d love to meet you.

Requirements

2 years of sales experience required
Strong communication skills with a friendly, professional phone presence
Comfortable discussing pricing and service options
Ability to multitask and stay organized in a busy office environment
Basic computer skills and willingness to learn company systems
Positive attitude, strong work ethic, and team-first mindset
Customer service: 5 years (Required)
Sales: 2 years (Required)

Nice To Haves

Experience with CRM or scheduling software (Clypboard a plus)
Familiarity with Google Workspace or Microsoft Office
Experience in home services, pest control, or similar industries

Responsibilities

Answer inbound customer calls and respond to inquiries about residential pest control services
Recommend and sell services based on customer needs
Schedule and manage customer appointments accurately
Assist with renewals, inspections, and follow-up calls
Communicate with field technicians, sales teams, and management
Resolve customer concerns and support account retention
Maintain accurate customer records using company systems