Residential Sales Consultant

Pella Windows & Doors•Chicago, IL

16h•Hybrid

About The Position

We are seeking a driven and customer-focused Residential Sales Consultant to join our team covering the downtown Chicago market. In this outside sales role, you will meet directly with homeowners to provide tailored window and door replacement solutions. Through in-home consultations and a structured sales process, you will assess customer needs, present premium product solutions, and guide homeowners confidently through their purchasing decisions. This role is ideal for a motivated self-starter who thrives on relationship-building, closing sales, and generating referrals. You’ll have the autonomy of a home-based office, the earning potential of uncapped commission, and the support of a trusted brand.

Requirements

Proven ability to build trust quickly and deliver a strong customer experience
Excellent communication, presentation, and closing skills
Strong negotiation skills and ability to overcome objections
High energy and enthusiasm for meeting new people and networking
Self-motivated with the ability to work independently
Resilient, goal-oriented, and driven to succeed in a commission-based environment
Strong problem-solving and organizational skills
Comfortable learning technical product information related to residential construction
Proficiency with Microsoft Office, mobile technology, and CRM systems
Bachelor’s degree or 1–2 years of sales experience (or equivalent combination)
Valid driver’s license with acceptable driving record
Ability to manage multiple priorities in a fast-paced environment
Professional appearance and customer-facing demeanor
Ability to travel locally within the Chicago area (showrooms, job sites, customer homes)
Comfortable with physical activity including driving, walking job sites, and occasional lifting

Nice To Haves

Relationship builder who thrives in a consultative sales environment
Enjoys connecting with homeowners, solving problems, and turning opportunities into closed business—while building a strong referral pipeline along the way.

Responsibilities

Achieve individual sales and customer satisfaction goals
Conduct in-home consultations using a structured sales process
Identify customer needs and recommend customized solutions
Drive toward first-visit closes, with effective follow-up as needed
Generate self-sourced leads through networking, referrals, and community engagement
Prepare accurate quotes and orders following company procedures
Address customer concerns and partner with internal teams for resolution
Maintain availability for evening and weekend appointments
Stay current on product knowledge and market competition
Manage customer interactions using CRM and digital tools
Represent the company at events, home shows, and community engagements