Residential Sales Consultant I

Service Experts • Ridgeland, MS

2d • Onsite

About The Position

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead-generation techniques as well as internal, lead pipelines. This role involves presenting comfort options of residential HVAC and water heater products and services to new and established customers, bolstering the customer experience through a consultative sales approach focused on customer retention and satisfaction. The consultant will create relationships with prospective customers and referrals, initiate calls to generate sales, and work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience. Staying up-to-date on the latest industry trends, service methods, systems, and technology is also a key aspect of the position.

Requirements

• At least a High school degree or GED.
• Prior sales experience, with a preference for experience with direct selling to consumers
• Strong selling and business-development skills.
• A demonstrated ability to effectively communication concepts to a variety of audiences.
• Demonstrated commitment to the delivery of high-quality, customer-focused service.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Valid driver’s license with acceptable driving record.
• Ability to consistently demonstrate a positive attendance record.
• Available to work flexible hours and on-call shifts as needed.
• Ability to meet physical demands - climb ladders and/or attic stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units, in order to assess customer requirements and take measurements.

Nice To Haves

• A Bachelor’s degree or related professional sales certifications preferred.

Responsibilities

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customer and referral as well initiating calls to generate sales.
• Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

Benefits

• Top Pay for Top Performers, including incentive and bonus opportunities
• Generous PTO provided (19 paid days off within your first year of employment, 24 paid days off after your 2nd year)
• Ample advancement and career-growth opportunities available
• Company-sponsored Medical, Dental, and Vision Insurance programs
• Company-provided smart phone, tablet, uniform plan, and tool replacement program
• Internal Training Academy
• Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
• Company-paid employee Life Insurance with options for YOU and your Family!
• Short-term and Long-term disability insurance options
• Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees