Weekends Residential Relief Advocate

Casa Myrna•Boston, MA

1h•$20 - $24•Onsite

About The Position

Casa Myrna’s Residential Relief Advocate creates a welcoming residential environment that supports the physical and emotional safety of survivors and children impacted by domestic violence. The role provides trauma-informed supportive listening, advocacy, and crisis intervention, and collaborates with the residential team, other agency departments, and community resources to provide coordinated support. The position reports to the Manager of Residential Programs and works at residential locations in Boston’s South End and Dorchester neighborhoods. The advocate supports participants with individualized service plans, advocacy meetings, activities, appointments, and parenting strategies. The role also helps maintain safe, clean, welcoming, and trauma-sensitive living spaces; conducts safety and maintenance checks; completes participant screenings, intakes, assessments, and referrals; and maintains accurate, confidential records. The position requires adherence to residential program policies and schedules under the agency’s 24-hour staffing policy, ongoing supervision and training, and a minimum of three shifts per month. Hours are on weekends and weekend overnights.

Requirements

Commitment to Casa Myrna’s mission and values, including ending domestic and dating violence and commercial exploitation and promoting social justice and social change.
Demonstrated experience working with survivors of domestic or dating violence, trauma, and abuse, and with marginalized communities, particularly communities of color.
At least 2 years of demonstrated experience in counseling or advocacy work; residential program experience is preferred.
Familiarity with Boston-area community agencies and resources, particularly those serving youth, homeless, or low-income populations.
Ability to communicate appropriately and non-judgmentally with survivors and to work collaboratively with people of diverse ethnic, cultural, linguistic, and socioeconomic backgrounds, as well as diverse abilities, sexual orientations, and religions.
Ability to prioritize and coordinate work at multiple sites and work independently and as part of a team.
Excellent interpersonal, communication, crisis management, organizational, and problem-solving skills.
Ability to promote respect and cooperation and maintain participant confidentiality.
Ability to travel throughout Boston and access to reliable transportation.
Ability to work a minimum of 3 shifts monthly and a flexible schedule that includes weekends and weekend overnights.
Ability to lift 25 pounds and independently navigate several flights of stairs at least every hour.
Physical ability to move around, clean rooms, offices, and common spaces, demonstrate cleaning to others, and organize, pack, and store supplies and food donations.
Must obtain CPR/SFA certification within 30 days of hire.
Must complete 35 hours of domestic violence training within 90 days of hire.

Nice To Haves

Strong preference for candidates who identify as members of marginalized communities.
Fluency in a language other than English is strongly preferred, especially Spanish, Portuguese, Cape Verdean Creole, or Haitian Creole.
Experience in a residential program.

Responsibilities

Support participants in developing and implementing individualized service plans focused on safety, autonomy, and long-term well-being.
Facilitate one-on-one advocacy meetings and case reviews using a non-judgmental, strengths-based approach.
Coordinate participant activities, events, and appointments, and accompany participants to outside appointments when directed by the Residential Program Manager.
Support parent survivors in developing healthy parenting strategies while honoring their strengths and capacities.
Uphold Casa Myrna’s values, mission, and policies and support trauma-informed, participant-centered residential operations.
Prepare safe, clean, and welcoming living spaces for new participants.
Support participants in following program guidelines and community living expectations.
Help create a harmonious, trauma-sensitive environment that supports healing, resilience, and empowerment.
Conduct regular safety and maintenance checks while respecting participants’ privacy and comfort.
Assist with maintaining and cleaning common spaces shared with colleagues.
Conduct participant screenings, intakes, assessments, and referrals in a compassionate, trauma-informed manner.
Maintain accurate and confidential paper and electronic participant records.
Engage in reflective supervision and team collaboration to foster trust and safety.
Participate in professional development, supervision, and training, and complete annual training and outreach goals established by Casa Myrna.
Commit to assigned schedules and follow residential program and agency policies.
Perform other related tasks as assigned by the supervisor.