Residential Property Manager

Porte Communities•,

18h•CA$90,000 - CA$95,000•Onsite

About The Position

Porte is experiencing a significant growth phase, with a substantial pipeline of new rental developments across British Columbia, encompassing both concrete high-rise and wood-frame communities. Our current development portfolio includes approximately 1,500 rental units scheduled for delivery in the coming years. As these properties become operational, the Residential Property Manager will be instrumental in the successful onboarding and stabilization of new assets. This role involves establishing operational processes, supporting lease-up initiatives, fostering strong resident communities, and ensuring each property is optimized for long-term operational and financial success.

Requirements

Degree or diploma in business, real estate, or a related field, and/or a recognized professional designation (RPA, CPM, or equivalent).
Minimum 2 years of residential property management experience, with demonstrated experience supervising site staff across multiple locations.
Strong working knowledge of the BC Residential Tenancy Act and Residential Tenancy Branch processes.
Financially literate, with experience reviewing budgets and financial reports.
Excellent communicator with strong organizational skills, attention to detail, and a customer-first mindset.
Valid Class 5 BC Driver’s License and proficiency with MS Office.

Nice To Haves

Experience with Yardi and RentCafe is an asset.
Rental Property Manager’s License for BC is an asset, but not required.

Responsibilities

Prepares and manages annual operating budgets and capital improvement plans across the residential portfolio.
Approves invoices, monitors rent arrears, and initiates Residential Tenancy Branch proceedings as required.
Prepares month-end reporting to building owners and tracks key performance indicators, including occupancy, turnover, and operating performance.
Leads all suite marketing, leasing, and showing activity to minimize vacancy across the portfolio.
Oversees the annual rent increase process and all tenancy administration in compliance with the BC Residential Tenancy Act.
Manages move-in and move-out inspections, unit turnovers, and represents the company at Residential Tenancy Branch hearings as required.
Champions resident satisfaction and retention initiatives to support occupancy and a positive resident experience.
Conducts weekly site visits and oversees preventive maintenance programs, repair schedules, and in-suite renovation approvals.
Negotiates and administers service contracts and vendor agreements, ensuring quality, pricing, and insurance compliance.
Plans for lifecycle replacement of major building systems and supports the delivery of related capital projects.
Ensures all properties meet fire, life safety, and WorkSafeBC requirements, including current inspections, certifications, and emergency preparedness plans.
Monitors tenant insurance compliance and responds to after-hours emergencies as required.
Trains site staff on Yardi and RentCafe, maintains accurate records, and drives tenant adoption of the RentCafe resident portal.
Participates in due diligence for new acquisitions and rental developments and supports the onboarding of new assets into the portfolio.
Reports to the General Manager and collaborates with the Property Maintenance Manager, Accounting, Development, Sales and Marketing, Finance, and Customer Experience teams.
Recruits, trains, and manages all residential building site caretakers.

Benefits

Kickstart Mondays with coffee, treats + weekend banter
Casual Fridays & Friday Happy Hour
RRSP matching
Extended Benefits & a Wellness Reimbursement Program
A stocked office kitchen, great coffee, and healthy snacks
Give back with Porte Cares – fundraise, volunteer, or have your personal charitable contributions matched
Year-round learning and development opportunities
Extended health care
Paid time off
RRSP