Residential Property General Manager | Hampden House

B.F. Saul Company • Bethesda, MD

4d • Onsite

About The Position

The B. F. Saul Company is seeking a Residential Property General Manager for its Hampden House property in Bethesda, Maryland. This role oversees all resident services, overall community operations, and lease-up initiatives for a luxury lease-up community. The General Manager will manage staff performance, resident satisfaction, and financial success by leading the sales team, monitoring market conditions, controlling budgets, attracting and retaining residents through outstanding customer service. Responsibilities include implementing programs and services, achieving annual business goals, reporting and managing leasing files, developing market analysis, and ensuring compliance with all federal, state, and local laws, including Fair Housing and affordable housing regulations.

Requirements

• Minimum of five to seven (5-7) years of relevant job experience (hi-rise management preferred).
• Strong knowledge of Federal, State, and Local Landlord Tenant laws.
• Strong knowledge of Fair Housing, ADA and OSHA.
• Experience with luxury lease-up properties.

Nice To Haves

• Leadership skills.
• Customer service skills.
• Strong organizational skills.
• Outgoing personality.
• Ability to connect with various people.
• Experience leading a team at a luxury lease-up property.

Responsibilities

• Oversee all resident services at Hampden House.
• Manage overall Community operations.
• Lead lease-up initiatives.
• Manage staff performance.
• Ensure resident satisfaction.
• Achieve financial success for the community.
• Generate income by effectively leading the sales team.
• Monitor market conditions.
• Control budget.
• Attract and retain residents through outstanding customer service.
• Engage in all aspects of the community’s operations.
• Implement programs and services for residents and prospective residents to achieve annual business goals.
• Report and manage leasing files.
• Develop a thorough understanding of the assigned communities competitive set.
• Make pricing and marketing recommendations to optimize performance within the market.
• Ensure compliance with all federal, state, and local laws, specifically Fair Housing and affordable housing regulations.

Benefits

• Competitive salary ($90,000 – $150,000 based on experience).
• Sales incentive program.
• Tuition reimbursement.
• 401(K).
• Commuter benefits.
• Healthcare benefits.
• Short-term and long-term disability coverage.
• Basic life insurance.
• Incentive plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed