Residential Property General Manager | Hampden House

B.F. Saul Company•Bethesda, MD

5d•$90,000 - $150,000•Onsite

About The Position

The B. F. Saul Company is seeking a passionate and experienced Residential Property General Manager for its luxury property, Hampden House, in Bethesda, Maryland. This role involves overseeing all resident services, community operations, and lease-up initiatives for a luxury class A hi-rise property. The General Manager will be responsible for managing staff performance, ensuring resident satisfaction, and achieving financial success through effective sales team leadership, market analysis, budget control, and resident retention. The position requires engagement in all aspects of community operations, from implementing resident programs and services to achieving business goals and managing leasing files. A key responsibility includes developing a deep understanding of the competitive market to make strategic pricing and marketing recommendations. Additionally, the General Manager must ensure compliance with all federal, state, and local laws, including Fair Housing and affordable housing regulations.

Requirements

Minimum of five to seven (5-7) years of relevant job experience.
Experience in hi-rise management preferred.
Strong knowledge of Federal, State, and Local Landlord Tenant laws.
Strong knowledge of Fair Housing, ADA and OSHA.
Experience with luxury lease-up properties.

Nice To Haves

Passion for leadership.
Passion for customer service.
Passion for managing beautiful luxury class A hi-rise properties.
Strong organizational skills.
Outgoing personality.
Ability to connect with various people.
Successfully led a team at a luxury lease-up property.

Responsibilities

Oversee all resident services at Hampden House.
Manage overall Community operations.
Lead lease-up initiatives.
Manage staff performance.
Ensure resident satisfaction.
Achieve financial success for the community.
Generate income by effectively leading the sales team.
Monitor market conditions.
Control budget.
Attract and retain residents through outstanding customer service.
Implement programs and services for residents and prospective residents.
Achieve annual business goals.
Report on and manage leasing files.
Develop a thorough understanding of the assigned communities competitive set.
Make pricing and marketing recommendations to optimize performance within the market.
Ensure compliance with all federal, state, and local laws, specifically Fair Housing and affordable housing regulations.