Residential Program Supervisor - Mental Health

Options for Community Living, Inc.East Islip, NY
Hybrid

About The Position

Options for Community Living, Inc. is committed to helping Long Island’s most vulnerable families and individuals live healthier, more stable, and productive lives. In 1982, Options was established to respond to the need for housing in the community for people with serious mental illness. Today, Options serves over 2,000 adults and children annually and manages more than 160 residential properties across Long Island. Options for Community Living, Inc. is looking for a Residential Program Supervisor to join our Mental Health Licensed Program!

Requirements

  • Must meet standards for designation as Qualified Mental Health Staff (QMHS).
  • Bachelor's degree in human service-related discipline, or in a mental health discipline, or certified or licensed as a Social Worker
  • One year of experience working with persons with psychiatric disabilities.
  • Valid driver’s license, safe driving record, valid auto insurance and access to a vehicle is required.

Nice To Haves

  • Supervisory experience preferred.
  • At least 5 years of qualifying experience may be substituted for Bachelor's degree.
  • Verifiable full-time residential or case management experience with persons with a history of mental illness.

Responsibilities

  • Train and supervise residential counselors and ensure implementation of program procedures at program sites on a regular basis.
  • Evaluate the performance of team members; provide regular feedback and coaching regarding employee performance. Address disciplinary issues as needed. Meet with staff regularly.
  • Provide oversight, supervise, and coordinate the development and review of individual service plans, utilization reviews, service plan reviews, discharge plans and progress notes.
  • Ensure services are provided to residents in accordance with Medicaid regulations. Ensure services are billed appropriately.
  • Coordinate staff contacts with local service providers as needed to assist residents in accessing services and to share information.
  • Facilitate process to ensure residents obtain applicable public benefits and ensure monthly payment of program fees.
  • Ensure appropriate staffing at the residence, including hiring new staff members and ensuring coverage is obtained for open shifts when needed.
  • Supervise household management activities to ensure conformance with program standards and budgetary guidelines.
  • Ensure sites are maintained according to agency standards and any other applicable regulations.
  • Coordinate quality assurance activities such as record audits, safety reports and data base reports.
  • Participate in quarterly record review process.
  • Conduct site visits one time weekly.
  • Oversee the management of medication. Ensure that proper medication procedures are followed by staff and residents.
  • Serve as Mandated Reporter according to the New York State Justice Center for the Protection of People with Special Needs.
  • Report all incidents according to applicable rules and regulations.
  • Provide on-call back-up to residential staff, on an ongoing basis, in the event of a medical or psychiatric emergency.
  • Provide rotating coverage in the mental health residential on-call schedule for both the licensed and supportive housing programs.
  • Any other appropriate tasks as assigned by management.

Benefits

  • Medical, Dental and Vision Insurance
  • Generous PTO: 5 Wellness Days, 10-22 Vacation Days, 8 Sick Days, 11 Paid Holidays - yearly
  • 403(b) retirement plan with an employer match
  • Employee Assistance Program
  • Tuition Assistance
  • Wellness Initiatives
  • Paid Training & On-the-Job Training
  • Promotional Opportunities
  • Mileage reimbursement
  • Life Insurance
  • Flexible Spending Account
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