Residential Program Specialist-Weekday Night Shift

Mountain Home Montana•Missoula, MT
•Onsite

About The Position

Mountain Home Montana is seeking a dependable, compassionate, and detail-oriented Residential Program Specialist to provide awake overnight coverage in its Residential Program. The role helps maintain a safe, calm, and supportive environment for residents, children, and families while preparing the residence for the day ahead. The specialist supports residents overnight, monitors safety, maintains household routines, completes cleaning and organizational tasks, and handles documentation and substance-testing responsibilities. The position requires working independently, staying attentive to detail, and responding calmly to unexpected situations. This is a full-time, non-exempt onsite position on the weekday night shift, scheduled from 11:00 p.m. to 7:00 a.m., including assigned weekends and holidays. Pay is $18.00–$23.00 per hour. Responsibilities include maintaining an awake and active presence; completing resident and facility safety checks; supporting nighttime routines; responding to resident needs and emergencies; completing household cleaning, restocking, meal-preparation, and grocery-coordination tasks; carrying out authorized medication-support procedures and assigned substance testing; maintaining accurate records; communicating with staff; and providing a thorough morning handover to the day shift. The specialist follows direction from the Residential Program Manager and participates in required meetings, supervision, and training.

Requirements

  • High school diploma or equivalent.
  • Ability to remain awake, alert, responsive, and onsite for the entire overnight shift.
  • Ability to work independently while recognizing when to seek supervisory, clinical, or emergency support.
  • Strong observation, communication, organization, and problem-solving skills.
  • Ability to remain calm and professional during stressful situations, conflict, or unexpected resident and child needs.
  • Knowledge of or willingness to learn trauma-informed and strengths-based practices.
  • Ability to complete accurate documentation and follow established procedures.
  • Ability to maintain confidentiality and comply with HIPAA requirements.
  • Valid driver's license, acceptable driving record, and ability to meet agency transportation requirements.
  • Ability to pass required background checks.
  • Current CPR/First Aid certification or ability to obtain certification within 60 days of hire.

Nice To Haves

  • One or more years of experience in residential services, behavioral health, human services, healthcare, housing, childcare, or another direct-service setting.
  • Experience working awake overnight shifts.
  • Experience supporting young families, parents, or children.
  • Education or coursework in Human Services, Social Work, Psychology, Behavioral Health, Early Childhood Education, or a related field.

Responsibilities

  • Maintain an awake, alert, and active presence throughout the entire overnight shift.
  • Monitor resident, child, and facility safety and complete required overnight checks, including hourly infant checks when assigned.
  • Support nighttime routines, quiet hours, curfews, and residential expectations.
  • Respond calmly and respectfully to residents and children who need assistance, including in distressing or unexpected situations.
  • Respond appropriately to emergencies, behavioral concerns, and safety issues, contacting on-call staff or emergency services when necessary.
  • Maintain professional boundaries and respect resident privacy.
  • Complete assigned cleaning, organizing, restocking, and deep-cleaning tasks.
  • Support meal preparation as assigned and maintain shared spaces without unnecessarily disturbing sleeping residents and children.
  • Coordinate grocery ordering with Family Support Specialists and the Residential Program Manager to maintain food staples and obtain planned-meal ingredients.
  • Monitor household supplies and communicate maintenance or sanitation concerns to residential leadership.
  • Complete medication-support procedures when trained and authorized.
  • Conduct assigned urine analyses and breath alcohol tests according to established procedures.
  • Coordinate testing documentation, sample processing, laboratory submissions, and pickup scheduling.
  • Maintain accurate testing records in the electronic health record, including laboratory orders, specimen status, and results where applicable.
  • Promptly communicate non-negative test results and other testing concerns to appropriate residential leadership.
  • Maintain resident privacy, dignity, and confidentiality during medication and testing procedures.
  • Complete safety records, incident reports, testing documentation, and weekly tracker entries accurately and on time.
  • Document only activities personally completed, directly observed, or appropriately verified.
  • Monitor and document relevant overnight activities, including curfews, resident returns, assigned checks, testing, and household responsibilities.
  • Report missing or inconsistent information and follow established documentation procedures.
  • Receive shift handover information and follow assigned overnight schedules and responsibilities.
  • Communicate significant events, resident needs, safety concerns, and outstanding follow-up items to appropriate staff.
  • Provide a thorough morning handover to Day Shift, including overnight events, unresolved concerns, appointments, transportation, childcare or school needs, and household priorities.
  • Collaborate with Residential Family Support Specialists and other team members to support continuity of care.
  • Follow direction from the Residential Program Manager and participate in required meetings, supervision, and training.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Optional Aflac coverage
  • Telehealth services
  • Employee Assistance Program (EAP)
  • SIMPLE IRA with a 3% employer match
  • Paid time off
  • Paid sabbatical
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