Residential Program Specialist III - Lead Staff

Work Unlimited•Salem, OR

7d•$20 - $21•Onsite

About The Position

Work Unlimited is hiring a Residential Program Specialist III (Lead Staff) to support residents in 24-hour residential homes. In collaboration with the Program Manager, this role provides operational and on-call support while delivering direct care. The position is scheduled for 30–32 hours of direct care per week, 8–10 hours per week in the office, and 36 hours on-call. It also serves as a mentorship opportunity for employees interested in promotion. The role involves supporting residents’ daily needs, personal growth, skill-building, social engagement, independence, and community integration. As a lead staff member, the RPS III models effective workplace conduct and care, mentors and trains employees, and helps maintain household operations and quality assurance. Weekend premium-pay hours are paid at up to $30 per hour.

Requirements

High school diploma or General Education Degree (GED).
At least 3 months of direct support or supervisory experience.
Basic computer literacy.
Ability to type without looking at the keyboard.
Must pass a DHS background check.
Must be a licensed driver and meet insurance driver standards: over 21 years of age, 5 years of driving experience, and no more than 3 infractions in the last 3 years.
Ability to maintain OIS certification.
Ability to maintain First Aid/CPR.

Responsibilities

Model a calm, non-reactive demeanor during crisis situations and demonstrate independent decision-making.
Model expected workplace conduct and proficiency in job tasks.
Demonstrate and participate in supporting residents’ independence and integration.
Train and mentor new employees in conjunction with management and the Associate Director of Training.
Plan weekly menus and grocery lists, checking supplies before submitting the list.
Monitor medication supplies, reorder medications or treatments from the pharmacy, and arrange purchase of PRN stock as needed.
Review financial logs and receipts weekly; when assigned, manage budgeting, banking, receipts, bank reconciliation, and cash ledgers.
Prepare consult visit forms in Therap and schedule routine medical, dental, eye, mental health, and specialist visits.
Evaluate appointment and consultation reports, ensuring required documentation and follow-up are completed.
Send monthly totals of residents’ away-from-home days to the Director of Residential Programs.
Post staff meeting minutes after each meeting.
Conduct and submit monthly safety walkthrough reviews, follow up on maintenance requests, and report urgent concerns to management or the Director of Residential Programs.
Respond to on-call calls within 15 minutes and remain within 30 minutes of the worksite while on-call.
Arrange coverage or cover open shifts during assigned on-call hours and remain available for the duration of those hours.
Submit schedule changes to management at the end of the on-call rotation.