Residential Program Manager
About The Position
Next Steps Community Services is a New Hampshire-based organization offering therapeutic, person-centered residential support for adults with developmental disabilities, mental health conditions, and related behavioral needs. With a compassionate, trained team and a continuum of care designed to help individuals build skills, achieve personal goals, and live their best lives, Next Steps is committed to empowering people on their journey toward independence and well-being. Individualized clinical and behavioral treatment; counseling services; independent living skill development; vocational/educational skill development; and relationship-oriented coaching, mentoring, and teaching are the staples offered at this program.
Requirements
- Previous Experience Required
- High School Diploma, or G.E.D.
- Valid Driver’s License
- Must be at least 21 years old
- Must be willing to complete a criminal background check
- Must be authorized to work in the United States
Nice To Haves
- DSP Team Lead, Direct Support Professional (DSP), Caregiver, Residential Counselor, Support Staff, Direct Care Staff, or Group Home Staff experience
- Background in human services or direct care roles.
- Supporting individuals with developmental or intellectual disabilities, including Autism Spectrum Disorder (ASD)
- Person-centered support, behavioral support, and positive behavior strategies
- Independent living skills, life-skills coaching, community integration, and daily living support
- Program management & leadership
- Medication administration (as permitted by state guidelines)
- Meal preparation and documentation
- Safety monitoring and crisis prevention
- Strong communication, empathy, patience, reliability, teamwork, problem-solving, and compassionate care
Responsibilities
- Direct oversight of an adult residential program providing support to individuals diagnosed with intellectual and developmental disabilities.
- Serve as the direct liaison between Next Steps and Area Agencies and/or funding sources, family members, guardians, external healthcare professionals, and any other ancillary service providers.
- Ensure the overall physical and mental health and wellness of the individuals and assist them in attaining their goals.
- Ensure the highest quality of services are being delivered to the individuals.
- Ensure that the program is adhering to all certification and licensing requirements.
- Responsible for the accurate and timely completion of all program and client documentation.
- Staff assist each individual to become more productive and active members of their community.
Benefits
- Excellent Benefits Package
- All staff training is provided and paid.
- First Aid, CPR, MOAB, Medication Administration Program, Fire Safety, OSHA, Human/Client Rights Training.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
