Residential Program Manager
About The Position
Work Unlimited is hiring a Residential Program Manager to lead an adolescent residential program and guide direct support professionals in providing trauma-informed, youth-centered care. The role focuses on building staff capacity and ensuring meaningful outcomes for youth experiencing emotional, behavioral, and developmental challenges. The manager oversees individualized support and behavior plans, supports staff responses to behavioral and crisis situations, coordinates services with external partners, and manages staffing, documentation, compliance, and household operations. The position also promotes a safe, structured, and therapeutic environment for adolescents.
Requirements
- Background working with youth in residential treatment, special education, juvenile justice, or behavioral health settings.
- Confident and compassionate leadership style that encourages accountability, teamwork, and professional growth.
- Ability to stay calm under pressure, think critically, and respond to high-stress situations with clarity and purpose.
- Excellent verbal and written communication skills and ability to build rapport with youth, staff, and partners.
- Time-management, task-prioritization, and organizational skills to meet regulatory expectations.
- Valid Oregon driver’s license or transferable MVR.
- Ability to pass a DHS background check.
- Completion of pre-employment drug screening.
Nice To Haves
- Experience supporting individuals with co-occurring diagnoses and high behavioral needs.
- Degree in Psychology, Social Work, Special Education, Human Services, or a related field.
- Prior supervisory or leadership experience in adolescent-focused programs.
Responsibilities
- Lead the development and execution of Individual Support Plans (ISPs) and behavior support plans tailored to each youth’s strengths, needs, and goals.
- Implement and model consistent, compassionate responses to emotional dysregulation, behavioral escalation, and crisis situations.
- Coordinate with mental health providers, schools, child welfare, and other stakeholders to support wraparound services.
- Train, mentor, and empower residential staff in behavior strategies, daily routines, and youth engagement.
- Manage schedules, documentation, compliance tasks, and household operations.
- Conduct regular safety checks, ensure staff certification requirements are met, and uphold licensing standards.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
