Residential Program Manager

Community Options, Inc.Phoenix, AZ
$50,000Onsite

About The Position

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states. We are actively seeking an experienced Residential Program Manager in Tempe, AZ who will lead a team to provide person-centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. This person will support teams with day-to-day operations and challenges to achieve programmatic goals. This position requires being ON-CALL.

Requirements

  • High School Diploma or GED
  • Complete all state and agency required training per state guidelines
  • Valid driver’s license with a satisfactory driving record
  • Five years of Direct Support Professional experience and/or at least three years of management experience
  • Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
  • Team oriented with demonstrated leadership experience
  • Experience with problem solving against multiple priorities
  • Ability to establish a comfortable and supportive relationship with individuals receiving supports

Nice To Haves

  • bachelor’s degree Preferred

Responsibilities

  • Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
  • Manage staff schedules and ensure shifts are adequately staffed
  • Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
  • Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
  • Develop and implement activity programs including the Meaningful Day curriculum
  • Communicate with the families and guardians of individuals we support as needed
  • Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
  • Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
  • Ensure program documentation and billable records are completed accurately and timely
  • Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
  • Monitor the health and medical needs of individuals and immediately report any concerns
  • Manage relationships with the families and guardians of the individuals in our care
  • Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
  • May be required to fill shifts when staffing issues arise
  • Additional tasks and responsibilities may be assigned
  • Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
  • Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing

Benefits

  • Insurance Options (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday
  • Generous Paid Time Off (PTO)
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Exceptional Career Growth Opportunities
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