Residential Program Manager

Home of the Innocents•Louisville, KY

9d•Onsite

About The Position

Are you a compassionate and dependable leader ready to support youth and guide a dedicated team? We are seeking a mission-driven Residential Program Manager to play a key role in helping children build essential life skills in a therapeutic, supportive environment. If you’re passionate about empowering others and want to be part of a supportive team, we want you on our team.

Requirements

Must be at least 21 years of age.
Two years of education from a college or university and two years of experience in child-caring facility or high school diploma/equivalency with five years of experience in a child-caring facility are required.
Valid driver's license and insurable driving record required.
Strong leadership and supervisory skills with the ability to lead a team effectively.
Proficient with Microsoft Office Suite and related software.
Must be available for on-call duties during emergencies, as well as have the flexibility to work weekends and holidays when necessary.

Nice To Haves

Bachelor's degree in a human services field (Psychology, Social Work, Counseling) preferred.
Experience with recovery-based treatment plans and behaviorally oriented programs preferred.

Responsibilities

Coordinating both staff and client activities within an assigned unit.
Developing and implementing programs that meet clients' needs.
Overseeing the placement and progress of each youth.
Evaluating program effectiveness.
Maintaining regulatory and accreditation standards.
Supervising, mentoring, training, and developing departmental staff, including Youth Support Specialists and Assistant Program Managers.
Responsible for scheduling, adequate staffing, time card review, overtime approval and employee evaluations.
Participate in treatment planning to ensure appropriate services are available to address the emotional, behavioral, spiritual and physical needs of the client.
Maintain a structured program schedule for residents and team members that is consistent, trauma-informed, and holistic.
Maintains Safe Crisis Management (SCM) certification and participates in SCM intervention with clients as needed.
Provide on-call emergency support.