Residential Program Director

RFK Community Alliance • Lancaster, MA

3h • $64,120 - $70,120 • Onsite

About The Position

We are seeking a compassionate, experienced Program Director to lead a residential program in Lancaster, MA serving boys and young men ages 10–22. The Program Director provides strong leadership, structure, and support while ensuring a safe, positive environment where each young person can succeed. As Program Director, you will have the opportunity to lead a dedicated team, create a supportive residential environment, and make a meaningful impact in the lives of young people and their families.

Requirements

• Bachelor’s degree in Human Services or a related field required.
• Minimum 2 years of supervisory, leadership, or administrative experience.
• Minimum 2 years of experience in residential treatment or a similar setting.
• Knowledge of psychiatric medications and residential care practices.
• Strong leadership, communication, organization, problem-solving, and crisis-management skills.
• Ability to work effectively in a fast-paced and sometimes unpredictable environment.
• Valid driver’s license required.
• Ability to maintain required CPI, CPR, MAP, and agency certifications.

Nice To Haves

• Experience with strength-based treatment models preferred.

Responsibilities

• Lead and oversee daily operations of the residential program.
• Supervise, coach, and develop residential staff and program leadership.
• Create and maintain effective schedules, routines, and programming.
• Ensure a safe, clean, and supportive living environment.
• Coordinate services and participate in treatment, team, and family meetings.
• Provide staff training, professional development, and performance management.
• Monitor program quality, documentation, licensing, accreditation, and regulatory compliance.
• Manage staffing, budgets, expenses, and administrative requirements.
• Collaborate with youth, families, clinicians, community partners, and agency leadership.
• Respond effectively to critical incidents, challenging situations, and emerging program needs.
• Participate in a rotating on-call schedule and occasional overnight program visits.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Generous paid time off
• Holiday Pay
• Educational Assistance
• Employer paid life insurance
• Employer paid Short- & Long-Term Disability
• Retirement Plan with generous employer match
• Tuition Reimbursement
• Comprehensive Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager