Residential Program Director

The Mental Health Association of Columbia-Greene Counties, Inc.Catskill, NY
Onsite

About The Position

The Mental Health Association of Columbia-Greene Counties Inc. is seeking a full-time Residential Program Director to join their team. This role is crucial for overseeing a Licensed Treatment Community Residence that provides rehabilitative support, recovery, and clinical services for individuals with severe, persistent mental illness. The program aims to enhance participants' options for choosing, accessing, and maintaining permanent housing, and to provide the necessary support for successful integration into independent community living. Participants are expected to play an active role in identifying their housing needs and developing the skills required for their chosen housing.

Requirements

  • Must be a Qualified Mental Health Staff (QMHS), which means the candidate would need to possess High School diploma or equivalency and have 5 years of experience in the field OR Possess an associate’s degree in a human services field plus 3 years’ experience OR Possess a bachelor’s or master’s degree in a Human Services Field.
  • Remain non-judgmental and have an understanding of cultural family differences and values.
  • Must understand and adhere to HIPPA privacy laws.
  • Must be self-motivated.
  • Excellent verbal, written, communication, and interpersonal skills.
  • Intermediate competency in Windows operating environment using MS Office applications, database, e-mail and internet programs.
  • Must be able to work regularly outside the office, residential building and in the field to engage with clients.
  • Must maintain a NYS driver’s license with MVR eligible for agency insurance coverage and reliable transportation.
  • Ability to work with a diverse population of urban, suburban and rural cultures and with community members from varying socioeconomic backgrounds.
  • Demonstrates a commitment to Diversity, Equity, and Inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Successfully attends, pass and maintains all required certifications (i.e. CPR and First Aid).
  • Regular and steady attendance is a requirement for all positions.
  • All offers are contingent upon successful Statewide Central Registry (SCR), fingerprint clearance and possession of a valid NYS driver’s license with a MVR eligible for agency insurance coverage.

Nice To Haves

  • Candidates from historically underrepresented groups are encouraged to apply.

Responsibilities

  • Responsible for all program staff, including hiring, supervision, evaluations, development, scheduling, on-call policy and procedures, and oversight of staff job performance.
  • Ensures that all new employees receive the Agency Orientation Program.
  • Ensures quality of program charts, including maintenance of current service plans, assessments, quarterly reviews, goal-oriented progress notes, and upkeep of required forms, ensuring charts meet all required regulations.
  • Coordinates with Chief of Residential and/or Chief of Human Resources for remediation of any staff-related problems.
  • Oversees and coordinates admission of residents and orients residents to agency and program policies and procedures.
  • Coordinates with Chief of Residential Services all financial considerations of the program, consumer and program related.
  • Implements all policies and directives established by The Office of Mental Health (OMH), and the Chief Executive Officer (CEO), as they relate to operation of the Programs, as directed by Chief of Residential Services.
  • Consults with Chief of Residential Services for purposes of improving the ongoing operations of all residential programs.
  • Establishes and maintains cooperative liaisons with all outside agencies.
  • Meets and exceeds all requirements set forth in the Job Description of Residence Counselors under the areas of Counseling and Problem Solving, training in Daily Living Skills, Medication Management Training and Procedures.
  • Oversees the Senior Counselor and other program staff in meeting Case Management needs of residents.
  • Maintains and oversees accurate records of the program, whether consumer or program related.
  • Oversees the integration of residents into the community, via work, educational, social, vocational, recreational and rehabilitation channels.
  • Oversees diets and nutritional requirements of residents and assists staff in providing inclusive care and opportunities.
  • Oversees and coordinates general maintenance and upkeep of the program by striving to maintain a high level of safe physical environment including assurance of neat, uncluttered and sanitary living conditions.
  • Reports malfunctions of equipment and reports facility and property related problems to the Chief of Residential Services.
  • Supervises, ensures and complies with all safety training, tests and drills, in accordance with all regulatory policies.
  • Conducts regular house meetings to encourage residents to participate in recreational and educational activities and address residents' concerns.
  • Ensures that all staff are aware of community resources that are available to residents.
  • Advocates for various forms of assistance for residents through other public and private agencies, including financial, medical, vocational, educational, clinical and rehabilitation.
  • Creates a cohesive staff.
  • Participates in the on-call rotation for the Residential Division.

Benefits

  • Medical
  • Dental
  • Life and AD&D plan
  • Profit Sharing Account (employer contribution)
  • Voluntary Vision
  • Voluntary Life
  • AFLAC
  • Telemedicine (Concierge Medical)
  • Voluntary 401K plans
  • EAP
  • Generous sick time
  • Generous vacation time
  • Generous personal time
  • Paid holidays
  • Mileage reimbursement at the federal rate per mile driven for business use
  • Tuition reimbursement
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service