Residential Program Coordinator / Lead DSP

Dungarvin • Bloomington, MN

7d

About The Position

Dungarvin is hiring a Residential Program Coordinator (RPC), also described as a Lead DSP, to coordinate residential services for people with intellectual or developmental disabilities and/or complex medical needs. The role supports person-centered services that promote independence, choice, dignity, and positive outcomes.

The coordinator oversees program logistics and staff coverage, supports consistent programming and team communication, and provides guidance to staff. The role also includes direct support during assigned shifts, including personal care, meal preparation, transportation, activities of daily living, and household upkeep. The position is full-time, working a day shift from 8 a.m. to 4 p.m., with some weekend and holiday shifts expected.

Requirements

• High school diploma or GED.
• Valid driver's license and proof of auto insurance.
• At least two years of experience working with individuals with disabilities and/or one year of lead staff experience, or a two-year degree in a related field.
• Must be at least 18 years of age.
• Basic computer skills for documentation and communication.
• Ability to stand, walk, bend, squat, and provide direct support for extended periods.
• Ability to safely transfer, reposition, and assist individuals according to established safety guidelines.
• Ability to lift, move, push, pull, and/or assist with lifting up to 50 pounds.
• Strong organizational, decision-making, communication, and time-management skills.
• Strong reading, writing, and verbal communication skills for documenting services, following support plans, and collaborating with internal and external team members.
• Reliability, accountability, and professionalism.
• Ability to work independently with minimal supervision and collaborate effectively as part of a team.
• Ability to support individuals using a person-centered approach that promotes dignity, independence, and choice.

Nice To Haves

• Prior experience in residential services.

Responsibilities

• Coordinate services related to finances, activities, healthcare, nutrition, household management, and educational or vocational programs.
• Create and manage staff schedules to ensure adequate program coverage.
• Assist the supervisor in maintaining consistency in programming, individual supports, and team communication.
• Provide guidance, coaching, and support to staff and support team members.
• Perform direct support duties during assigned shifts, including personal care, meal preparation, transportation, and other activities of daily living.
• Promote person-centered supports that foster independence, choice, dignity, and positive outcomes.
• Assist with household management and maintain a clean, safe, and well-maintained home environment, including general housekeeping and upkeep.
• Communicate program, household, medical, behavioral, and staffing needs to supervisors.

Benefits

• Medical, vision, and dental insurance for full-time employees.
• Supplemental insurance and life insurance.
• 401(k) with up to a 3% employer match.
• Paid time off that increases with tenure, including PTO donation options.
• National brand discounts.
• Employee referral program.
• Access to Tapcheck to receive up to 50% of pay before payday.
• Career growth opportunities, paid training, and mentorship.
• Mileage reimbursement for travel.
• Paid training and orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED