Residential PLUMBING MANAGER

NearU, and Affiliate Regional HVAC BranchesSurfside Beach, SC

About The Position

If you are a hands-on leader with a passion for operational excellence, team development, and delivering exceptional customer service, this is a rare opportunity to create something new, shape the culture, and lead a growing division from day one.

Requirements

  • Residential plumbing management experience
  • Strong understanding of plumbing codes, installations, repairs, and job costing.
  • Proven ability to develop teams and create a positive, high-performance culture.
  • Excellent communication, organization, and customer-service skills.
  • A builder’s mindset—someone who thrives in developing new processes and achieving results.

Nice To Haves

  • SC Plumbing License preferred but not required

Responsibilities

  • Recruit, train, and mentor a high-performing plumbing team.
  • Work closely with branch leadership to align operational goals and growth targets.
  • Oversee scheduling, dispatching, quality control, and customer service standards.
  • Perform estimates, review job scopes, and ensure compliance with local/state regulations.
  • Monitor department KPIs including revenue, conversions, productivity, and customer satisfaction.
  • Support field staff with technical expertise as needed.
  • Maintain strong relationships with customers, vendors, and internal teams.
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