Residential Office Manager
About The Position
We are seeking a highly organized, detail-oriented, and mission-driven Office Manager to provide administrative oversight and operational support for our Residential and Educational Clinical Services programs. This position plays a vital role in ensuring the smooth day-to-day functioning of multiple program sites while supporting staff, leadership, families, and community partners. The Office Manager serves as a central point of coordination for communications, scheduling, compliance tracking, reporting, and office operations. The ideal candidate is proactive, adaptable, and able to manage multiple priorities in a fast-paced human services environment while maintaining professionalism and confidentiality.
Requirements
- Minimum of 3 years of office administration or office management experience required
- Strong organizational, multitasking, and time management skills
- Excellent written, verbal, and interpersonal communication skills
- Proficiency with Microsoft Office, spreadsheets, reporting systems, virtual meeting platforms, and database management
- Ability to work independently, prioritize competing demands, and maintain confidentiality
Nice To Haves
- Associate degree preferred
Responsibilities
- Coordinate and schedule team meetings, committee meetings, and program events, including preparing agendas, materials, and communications
- Maintain and organize program calendars, clinical schedules, distribution lists, and organizational charts
- Support data collection, reporting, auditing, and recordkeeping to ensure compliance with agency and regulatory standards
- Prepare correspondence, reports, presentations, and other documentation for operational and programmatic needs
- Serve as a liaison for families, school districts, stakeholders, contracted providers, and community partners
- Support onboarding and offboarding processes and collaborate with IT and other departments on system access, software implementation, and staff training
- Maintain compliance-related records and assist with COA/EEC audit preparation and tracking
- Coordinate communications and required notifications to families and collateral contacts
- Assist with admissions processes, client documentation, and tracking systems
- Oversee office operations including inventory management, supply ordering, petty cash processing, and vendor coordination
- Support division-wide events, committee participation, newsletters, and staff communications
- Collaborate with leadership teams to maintain accurate data sets and follow-up tracking for incidents, investigations, and action items
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Generous paid time off
- Holiday Pay
- Educational Assistance
- Employer paid life insurance
- Employer paid Short- & Long-Term Disability
- Retirement Plan with generous employer match
- Tuition Reimbursement
- Comprehensive Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
