Residential Medical Liaison - Twist (Endicott)

Empowering People's Independence•Endicott, NY

About The Position

Empowering People's Independence (EPI) provides tailored support for people with developmental disabilities, epilepsy, and brain injury, with a focus on health, wellbeing, independence, and social inclusion. The primary purpose of the Residential Medical Liaison is to schedule and coordinate medical, dental, and counseling appointments for people supported at EPI and help maintain their health and wellbeing. The role also involves coordinating transportation and accompaniment to appointments, supporting medication and medical-record processes, and working with residents, their circles of support, nurses, supervisors, and other personnel. The position requires a high school diploma or equivalent, at least one year of human services experience, a valid New York State driver’s license and vehicle for business travel, and van certification. The role has no supervisory responsibilities.

Requirements

High school graduate or equivalent.
One year of experience in the human service field.
Valid New York State driver’s license; a vehicle is required for business travel.
Must become van certified.
Strong working knowledge of Microsoft programs, including Email, Word, Excel, PowerPoint, and Teams.
Solid verbal and written communication skills and ability to communicate with people supported and a diverse employee population at various organizational levels.
Ability to use poise, tact, maturity, and diplomacy in difficult or stressful situations to collaborate and resolve issues.
Ability to work in a fast-paced environment, manage multiple tasks and customer requests, and meet deadlines.
Ability to assist with wheelchair transfers.
Must maintain confidentiality and discretion concerning business-related matters.
Must complete company-required trainings as mandated by OPWDD at hire and annually thereafter.
Must adhere to departmental and company policies and procedures.
Must be able to talk, hear, stand, walk, and/or sit for extended periods; twist, bend, use fingers, and stretch with hands and arms.
Must have close vision and ability to adjust focus.
Must be able to lift and carry up to 50 pounds.
May be exposed to strong odors and changing weather conditions.

Responsibilities

Maintain the health and well-being of people supported at EPI.
Schedule and coordinate medical appointments, including acute appointments; transport and accompany people to appointments and assist with video appointments.
Notify circles of support about appointments and their results.
Ensure medical providers document appointment results and recommendations on appropriate forms, and send consult copies to appropriate personnel.
Alert the Resident Nurse and supervisor about updates needed to Individualized Plans of Protective Oversight (IPOP) or Plans of Nursing Services (PONS).
Assist in obtaining and maintaining needed adaptive equipment and supplies.
Complete weekly medication inventories and monthly checks for expired medications.
Update files, including provider lists, personal information sheets, and consult forms; purge medical paperwork.
Provide medications to Day Programs.
Report policy violations to appropriate personnel and promote workplace safety.
Perform other duties assigned by the Program Supervisor or designee within the scope of practice.
Participate on EPI committees as able.
Maintain confidentiality, complete required trainings, and adhere to departmental and company policies and procedures.