Residential Medical Liaison - Mendon (Pittsford)

Epilepsy-Pralid, Inc•Pittsford, NY

1d•$20 - $26

About The Position

Empowering People's Independence (EPI) provides tailored support for people with developmental disabilities, epilepsy, and brain injury. The Residential Medical Liaison schedules and coordinates medical, dental, and counseling appointments for people supported by EPI, helping maintain their health and well-being. The role includes arranging transportation and accompanying people to appointments, assisting with video appointments, sharing appointment information and results with support circles, and ensuring providers document results and recommendations. The liaison also helps maintain medical records, medication inventories, adaptive equipment and supplies, and communicates relevant updates to the Resident Nurse and supervisor. The position requires a high school diploma or equivalent, one year of experience in the human service field, a valid New York State driver’s license and a vehicle for business travel, and van certification. The role reports to the Program Supervisor and/or designee for assigned duties; no supervisory responsibilities are listed.

Requirements

High school graduate or equivalent.
One year of experience in the human service field.
Valid New York State driver’s license and a vehicle for business travel; must become van certified.
Strong working knowledge of Microsoft programs, including Email, Word, Excel, PowerPoint, and Teams.
Solid verbal and written communication skills and ability to communicate with people supported and a diverse employee population at various organizational levels.
Ability to use poise, tact, maturity, and diplomacy in difficult or stressful situations to collaborate and resolve issues.
Ability to work in a fast-paced environment, manage multiple tasks and customer requests, and meet deadlines.
Ability to assist with wheelchair transfers.
Ability to maintain confidentiality and exercise discretion.

Responsibilities

Maintain the health and well-being of people supported by EPI.
Schedule and coordinate medical appointments, including acute appointments; arrange transportation, accompany people to appointments, and assist with video appointments.
Notify each person’s circle of supports about appointments and appointment results.
Ensure medical providers document appointment results and recommendations on appropriate forms, and send copies of consults to appropriate personnel.
Alert the Resident Nurse (RN) and supervisor to updates needed to an Individualized Plan of Protective Oversight (IPOP) or Plan of Nursing Services (PONS).
Assist in obtaining and maintaining needed adaptive equipment and supplies.
Complete weekly medication inventories and monthly checks for expired medications.
Update files, including provider lists, personal information sheets, and consult forms; purge medical paperwork.
Provide medications to Day Programs.
Report policy violations to appropriate personnel and promote workplace safety.
Perform other duties assigned by the Program Supervisor and/or designee within scope of practice.
Participate on EPI committees as able.
Maintain confidentiality and discretion regarding business-related matters.
Complete required company trainings as mandated by OPWDD at hire and annually thereafter, and adhere to departmental and company policies and procedures.
Demonstrate EPI’s values of integrity, courage, adaptability, and respect.