Residential Market Specialist

Brookfield Properties•Dallas, TX

2d•Onsite

About The Position

The Residential Market Specialist is responsible for overseeing key field and operational activities that support overall market performance. This position ensures a seamless transition from construction completion to resident move-in by maintaining high standards of quality, efficiency, and customer experience. The role supports market operations through inspections, coordination, and issue resolution while managing part-time team members. It requires strong organizational skills, attention to detail, and the ability to manage priorities in a fast-paced, field-based environment.

Requirements

High school diploma or equivalent required
2+ years of experience in property management, maintenance, construction, or a related field
Strong organizational and time-management skills
Effective written and verbal communication skills
Analytical thinking and problem-solving ability
Ability to manage multiple priorities and meet deadlines
Proficiency in Microsoft Office (Word, Excel, PowerPoint)
Ability to learn and utilize mobile inspection and property management software
Strong attention to detail and commitment to high-quality work
Ability to work independently and collaboratively in a team environment

Nice To Haves

Experience with MRI Software or similar property management systems
Familiarity with fair housing regulations and local real estate laws
Prior experience managing or coordinating team members in a field environment

Responsibilities

Conduct regular inspections of vacant homes to ensure properties are tour-ready and move-in ready
Perform basic maintenance tasks including replacing smoke detector batteries, light bulbs, air filters, and reprogramming garage remotes
Prepare homes for move-in by identifying and resolving outstanding issues, removing temporary signage, rekeying locks, and installing permanent lockboxes
Assist with utility inspections and ensure proper transfer or maintenance of services
Verify and address HOA, HUD, city, and municipal inspections or code violations
Schedule and oversee part-time team members to ensure productivity and efficient task completion
Communicate effectively with cross-functional teams, using technology to document inspections, capture photos, and provide real-time updates
Support market performance by tracking key metrics and assisting with operational and financial goals
Serve as the first point of contact for validating reports of unauthorized occupants, potential scams, or property abandonment; document findings and coordinate next steps
Ensure adherence to applicable federal, state, and local regulations, including fair housing guidelines
Maintain accurate inspection documentation and reporting standards
Collaborate with local authorities when necessary and post legal notices in compliance with regulations
Represent the market as a witness in court proceedings related to rent disputes or lease violations, when required
Provide guidance and oversight to part-time team members, ensuring productivity and quality of work
Collaborate cross-functionally with Operations, Property Management, Construction, and Maintenance teams to support market performance and property readiness
Promote company values, accountability, and professional standards in all field and team interactions
Maintain a professional and courteous demeanor in all interactions with residents, vendors, and team members
Perform light cleaning tasks as needed to maintain property standards
Perform other duties as assigned to support business objectives