Residential Market Specialist

Brookfield Properties•Charleston, SC

15h•Onsite

About The Position

The Residential Market Specialist is responsible for overseeing key field and operational activities that support overall market performance. This position ensures a seamless transition from construction completion to resident move-in by maintaining high standards of quality, efficiency, and customer experience. The role supports market operations through inspections, coordination, and issue resolution while managing part-time team members. It requires strong organizational skills, attention to detail, and the ability to manage priorities in a fast-paced, field-based environment.

Requirements

High school diploma or equivalent required.
2+ years of experience in property management, maintenance, construction, or a related field.
Strong organizational and time-management skills.
Effective written and verbal communication skills.
Analytical thinking and problem-solving ability.
Ability to manage multiple priorities and meet deadlines.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Ability to learn and utilize mobile inspection and property management software.
Strong attention to detail and commitment to high-quality work.
Ability to work independently and collaboratively in a team environment.
Ability to perform physical tasks commonly associated with property maintenance and field operations, including but not limited to standing, walking, bending, kneeling, crouching, crawling, and climbing ladders or stairs.
Ability to lift, carry, push, and/or pull materials and equipment of varying weights (up to 50 pounds or more, with or without assistance).
Ability to use hands and tools to handle, control, or feel objects, tools, or controls, including repetitive motions.
Ability to work in various positions and access confined or elevated spaces as required.
Ability to operate standard maintenance tools, equipment, and mobile technology (e.g., smartphones, tablets).
Ability to communicate effectively in English, both verbally and in writing, as required for safe and effective job performance.
Sufficient vision (with or without correction) to safely perform job duties, including close, distance, and peripheral vision.

Nice To Haves

Experience with MRI Software or similar property management systems.
Familiarity with fair housing regulations and local real estate laws.
Prior experience managing or coordinating team members in a field environment.

Responsibilities

Conduct regular inspections of vacant homes to ensure properties are tour-ready and move-in ready.
Perform basic maintenance tasks including replacing smoke detector batteries, light bulbs, air filters, and reprogramming garage remotes.
Prepare homes for move-in by identifying and resolving outstanding issues, removing temporary signage, rekeying locks, and installing permanent lockboxes.
Assist with utility inspections and ensure proper transfer or maintenance of services.
Verify and address HOA, HUD, city, and municipal inspections or code violations.
Schedule and oversee part-time team members to ensure productivity and efficient task completion.
Communicate effectively with cross-functional teams, using technology to document inspections, capture photos, and provide real-time updates.
Support market performance by tracking key metrics and assisting with operational and financial goals.
Serve as the first point of contact for validating reports of unauthorized occupants, potential scams, or property abandonment; document findings and coordinate next steps.
Ensure adherence to applicable federal, state, and local regulations, including fair housing guidelines.
Maintain accurate inspection documentation and reporting standards.
Collaborate with local authorities when necessary and post legal notices in compliance with regulations.
Represent the market as a witness in court proceedings related to rent disputes or lease violations, when required.
Provide guidance and oversight to part-time team members, ensuring productivity and quality of work.
Collaborate cross-functionally with Operations, Property Management, Construction, and Maintenance teams to support market performance and property readiness.
Promote company values, accountability, and professional standards in all field and team interactions.
Maintain a professional and courteous demeanor in all interactions with residents, vendors, and team members.
Perform light cleaning tasks as needed to maintain property standards.
Perform other duties as assigned to support business objectives.