RESIDENTIAL MANAGER

Apis Services Inc•Lincoln Park, NJ

6d•Onsite

About The Position

The Residential Manager is directly responsible for ensuring the creation of a safe and healthy environment that fosters communication, a sense of well-being, empowerment and support to the consumers supported by the program. The Manager is responsible for overall management of the residential site(s) they supervise and all staff working in the site/group(s). The Residential Manager will provide direct supervision of the Lead Direct Support Professionals and Direct Support Professionals (DSP) in the sites they supervise. The Residential Manager will act as a role model for employees regarding the expectations of how the job duties should be performed, the attitude to maintain while at work and appropriate interactions with consumers and other professionals. A commitment to the agency's values should be demonstrated as job duties are performed. Additionally, this is a full-time hourly position which is eligible for overtime pay (as approved). It is expected that the residential manager will work in ratio 40-hour workweek, with the flexibility to work non-scheduled hours to handle emergencies, appointments and other duties based upon staffing needs. The Residential Manager will assist the Assistant Director and/or designee with the supervision of assigned personnel, including but not limited to Direct Support Professional Leads, Direct Support Professionals and students in the workplace. Provides oversight to home operations and performs duties in the areas of operational administration, home management, therapeutic intervention, teaching skills, documentation, Individual Habilitation Plan and/or Treatment Plan development. Responsible for ensuring daily structure and coverage to the residence, which includes supervision and assistance with living skills, personal care needs, case management, auditing medication, transportation service, crisis management, recreational and social activities. The Residential Manager communicates all significant behavioral changes in behavior level and notable incidents to the designated supervisory personnel. The Residential Manager acts as liaison and advocates for community resources. The Residential Manager is also responsible for ensuring a safe, therapeutic environment and adhering to all safety standards, Federal and State regulations and corporate policies. Ensure that services are rendered according to Apis or assigned affiliate’s mission and ethical standards. The Residential Manager is required to cooperate with all licensing staff in any inspection or investigation. Performs additional duties as deemed necessary by supervisor. The Residential Manager will work in ratio.

Requirements

High School Diploma or equivalent
Minimum of three (3) years of experience working with individuals with developmental disabilities or mental illness
Must be at least 21 years of age
Valid non-provisional driver's license
Personal vehicle with state minimum liability insurance coverage
Subject to employment screenings, including FBI clearance, if applicable
Supervisory experience
Previous supervisor/management experience in a group home or residential setting
Effective communication with residents, families, staff, and external agencies
Active listening skills and commitment to transparent communication
Strong interpersonal and communication skills
Excellent customer service skills (internal and external)
Provides clear direction and guidance to staff
Models positive behavior and professional conduct
Holds self and team members accountable for expectations and standards
Strong leadership and management skills
Resident relations and retention expertise
Maintains confidentiality, integrity, and ethical standards
Prioritizes residents' rights, dignity, and well-being
Demonstrates professionalism in all interactions and decision-making
Works effectively with professionals, families, and community partners
Demonstrates cultural humility and respect for diverse backgrounds and perspectives
Fosters an inclusive and supportive environment
Uses a solution-focused approach to challenges
Resolves conflicts fairly, professionally, and in a timely manner
Maintains a positive atmosphere during difficult situations
Well-organized and detail-oriented
Ensures adherence to organizational policies and procedures
Maintains compliance with all regulatory standards
Knowledge of state and federal regulations governing group homes and residential care settings
Proficiency in direct supervision, developmental disabilities care, and medication administration
Behavioral issue management and crisis intervention skills
Knowledge of medical terminology
Strong working knowledge of applicable regulations, APIS values, and program policies and procedures
Basic computer and internet literacy, including email systems, timekeeping applications, and data entry and retrieval systems
CPR (Cardiopulmonary Resuscitation) certification
First Aid certification
Compliance with regulatory standards
Budget management experience
Crisis intervention and behavioral management expertise
Reliable transportation and personal vehicle with required insurance coverage
Ability to meet all employment screening requirements, including FBI clearance when applicable.
Ability to lift up to 50 pounds
Ability to stand, walk, bend, and assist individuals as needed
Ability to perform essential job functions with or without reasonable accommodation

Responsibilities

Ensuring the creation of a safe and healthy environment that fosters communication, a sense of well-being, empowerment and support to the consumers supported by the program.
Overall management of the residential site(s) they supervise and all staff working in the site/group(s).
Direct supervision of the Lead Direct Support Professionals and Direct Support Professionals (DSP) in the sites they supervise.
Acting as a role model for employees regarding job duties, attitude, and interactions with consumers and other professionals.
Assisting the Assistant Director and/or designee with the supervision of assigned personnel.
Providing oversight to home operations and performing duties in operational administration, home management, therapeutic intervention, teaching skills, documentation, and Individual Habilitation Plan and/or Treatment Plan development.
Ensuring daily structure and coverage to the residence, including supervision and assistance with living skills, personal care needs, case management, auditing medication, transportation service, crisis management, recreational and social activities.
Communicating all significant behavioral changes and notable incidents to designated supervisory personnel.
Acting as a liaison and advocate for community resources.
Ensuring a safe, therapeutic environment and adhering to all safety standards, Federal and State regulations, and corporate policies.
Ensuring that services are rendered according to Apis or assigned affiliate’s mission and ethical standards.
Cooperating with all licensing staff in any inspection or investigation.
Performing additional duties as deemed necessary by supervisor.