Residential Managers
About The Position
Residential ManagerLead with Purpose. Create Safe, Empowering Homes.Are you a strong leader who is passionate about supporting individuals with intellectual and developmental disabilities to live meaningful, independent lives? We are seeking a Residential Manager to oversee 2–3 community living arrangements (CLAs) and lead teams of Direct Support Professionals in creating safe, structured, and empowering residential environments.This is a full-time, hourly leadership position eligible for overtime (as approved). The Residential Manager works a 40-hour week with flexibility to respond to emergencies, staffing needs, and critical program matters.
Requirements
- Effective communicator with strong interpersonal skills.
- Ethical and accountable leader.
- Organized and detail-oriented.
- Skilled in conflict resolution and problem-solving.
- Committed to cultural humility and inclusion.
- Strong customer service orientation (internal and external).
- Ability to manage multiple homes and competing priorities.
- Understanding of state-specific regulations and compliance standards.
- Experience with EHR documentation systems.
- Knowledge of medication management and oversight.
- Ability to manage consumer funds per regulatory guidelines.
- Competence in assessments such as SIS or ICAP (state dependent).
Nice To Haves
- This role is ideal for a hands-on leader who is comfortable working in ratio, supporting staff development, and ensuring operational excellence across multiple homes.
Responsibilities
- Provide direct supervision to Lead DSPs and Direct Support Professionals.
- Serve as a role model for professionalism, accountability, and person-centered care.
- Conduct performance oversight, coaching, training, and development.
- Manage staff scheduling and monitor payroll compliance.
- Participate in on-call rotation and emergency response coverage.
- Ensure daily structure, staffing coverage, and regulatory compliance at assigned homes.
- Maintain consumer files, training documentation, and EHR accuracy.
- Conduct quality inspections and review progress notes regularly.
- Monitor medication administration and ensure staff are properly trained and certified.
- Complete monthly fire drills and ensure home safety standards are maintained.
- Monitor overtime and maintain alignment with program budgets.
- Promote independence, dignity, and community integration.
- Assist with daily living skills including meal preparation, hygiene, and household management.
- Monitor and respond to crisis situations using best practices.
- Communicate significant behavioral or medical concerns to supervisors.
- Advocate for community resources and coordinate medical appointments.
- Ensure a meaningful day and structured activities for individuals served.
- Conduct in-home orientation and competency-based training for staff.
- Monitor training compliance and documentation.
- Observe and complete medication practicums.
- Facilitate individual-specific trainings such as “Getting to Know Me.”
- Ensure staff meet state credentialing requirements.
Benefits
- Opportunity to lead and shape residential culture.
- Meaningful, mission-driven work.
- Professional growth and credentialing opportunities.
- Collaborative leadership environment.
- Direct impact on quality of life for individuals served.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
