Residential Maintenance Tech (55118)

SEER GROUP•Springfield, OR

3d•$18 - $20•Onsite

About The Position

Marshall’s Specialty Services has been a trusted name in Lane County since 1948, helping homeowners stay comfortable in their spaces. We take a whole-home approach, specializing in HVAC, insulation and spray foam, fireplaces and hearth products, and ongoing HVAC service. Our mission is simple: educate our customers, deliver exceptional workmanship, and create comfortable, efficient homes. We’re proud of a culture built on quality, teamwork, and doing right by both our customers and each other. This role is ideal for someone who takes pride in hands-on work in the field, brings a strong work ethic to every job, and enjoys helping people feel comfortable and cared for in their homes. If you’re dependable, detail-oriented, and motivated to deliver great service every day, you’ll fit right in. Looking for a role that supports you as much as you support your team? We offer a strong benefits package, including: Medical, dental, and vision insurance, with the base employee plan fully covered by Marshall’s Additional options like FSA/HSA, group life & AD&D, accident, and critical illness insurance 401(k)/Roth retirement plan with up to a 4% company match Vacation pay, sick pay and 6 paid annual holidays with an additional personal holiday you choose each year We’re looking for team members who take pride in their work, collaborate well with others, and enjoy building relationships with customers. If you’re ready for a long-term career with real opportunities for growth, you’ll find it here.

Requirements

Must pass drug and background screens
Valid driver’s license and insurable through the company insurance carrier
High school diploma or GED
Able to communicate clearly in English both verbally and in writing
Ability to work with tools used in the job in a safe manner
Communication
Attention to detail
Written and Photographic Documentation in Software Program
Continuous Learning and Professional Development
Customer/Client focused
Quality Oriented/Work Standards
Safety Awareness

Nice To Haves

EPA Certification

Responsibilities

Complete Duct Cleaning training program.
Perform thorough cleaning of HVAC ductwork, vents, and air handling units using appropriate tools and techniques as trained.
Stage job site to protect floors, walls, doors, and furniture from hoses and equipment.
Inspect duct systems for debris buildup, mold, damage, or inefficiencies.
Operate vacuum systems, air compressors, rotary brushes, and other duct cleaning equipment.
Safely remove, clean, and reinstall registers, grilles, and access panels.
Fog and sanitize ductwork as approved by Customer.
Document work completed, including before-and-after photos, and report any issues or needed repairs to Service Manager.
Provide excellent customer service, explaining services and answering customer questions when on-site.
Follow safety procedures and maintain a clean work environment.
Assist with other HVAC maintenance or support tasks as needed.
Complete Preventative Maintenance Training Program
Perform thorough cleaning and preventative maintenance of HVAC systems and equipment.
Maintain professional appearance and attitude at all times
Arrive at the job site at scheduled time and location as dispatched
Relocate from one job site to another job site as dispatched during the workday
Report to the Service Coordinator when arriving and leaving job site
Operate company vehicle safely, obeying all traffic laws
Follow instructions from supervisor and/or dispatcher and carry out work in a timely manner
Report issues with tools or vehicles promptly to Service Manager
Report problems with customers to Manager or Service Coordinate immediately
Document work with written notes and photos in software program
Complete all service-related forms accurately
Communicate with customers and collect C.O.D. on service visits as directed
Gather information about equipment replacement needs per Service Referral process
Inform and educate customers about the benefits of preventative maintenance
Inform and educate customers on additional products or services available
Develop basic knowledge of electrical refrigeration principles
Develop basic knowledge of service tools and testing devices
Develop brazing skills
Develop customer service skills
Perform filter changes unassisted
Acquire EPA Certification within 90 days of hire
Attend assigned training and meet training requirements as set by the company
Other duties as assigned