RESIDENTIAL M&L SUPERVISOR - 67073603

State of Florida • Fort Lauderdale, FL

2d • $50,585 - $57,649 • Onsite

About The Position

This is a Select Exempt Service (SES) position with primary responsibility as the managing supervisor for the APD residential licensing and monitoring staff within the Quality Improvement Workstream. This position ensures compliance with the monitoring and licensing of all APD licensed residential facilities in accordance with 65G-2, F.A.C.

The Agency seeks team members who contribute to a culture that develops individuals and strengthens teams through transparency and a commitment to professional growth. Team members are expected to provide exceptional customer service, demonstrate humility, recognize and share credit with others, remain self-motivated, and exercise sound judgment and awareness in team interactions and group dynamics.

This position with APD will serve staff and management across the Agency. Your work will impact the workplace culture, our community, and the population we serve as we continuously strive to achieve the Agency’s mission.

Requirements

• Highschool Diploma or its equivalent.
• Valid Driver’s License or other efficient means of transportation to travel for work purposes and be willing to travel to complete work tasks.
• Experience with monitoring and licensing of facilities preferred.
• Experience in conducting quality improvement activities.
• Knowledge of Microsoft Office Products including Word, PowerPoint, Teams, Outlook, Excel.
• Ability to create and maintain Excel spreadsheets.
• Ability to supervise others and to provide effective feedback.
• Demonstrate Skills in written and verbal communication skills.

Responsibilities

• Spends the majority of the time by planning workloads of direct reports, ensuring deadlines for all assignments are met within required timeframes.
• Directs the work of employees and provides oversight and technical assistance to staff in performing required tasks.
• Actively participates in regional and statewide meetings related to quality improvement initiatives.
• Keeps staff informed of changes in rules, policies, and standards.
• Recruits, interviews, and hire new staff as vacancies occur.
• Motivates staff to improve work output by holding regular individual and staff meetings to provide technical assistance and to offer feedback on staff performance.
• Conducts annual performance reviews with each direct report.
• Reviews all annual licensure packets prior to submission to the Regional Operations Manager to ensure compliance with 65G-2, F.A.C.
• Ensures all licensing staff verify all fire inspections were conducted by the appropriate inspection authority.
• Meets with licensing staff as licensing packets are found deficient to provide feedback on required elements.
• Ensures all licenses are entered into APD iConnect.
• Reviews each monitoring report for adherence to monitoring requirements and to ensure 100% review of all occupied licensed residential facilities each month.
• Ensures all vacant homes review an onsite monitoring visit quarterly.
• Provide feedback to staff when submitted monitoring reports are incomplete to ensure that reports are corrected.
• Reviews Corrective Action Plans to ensure they are submitted timely and adequately address all noted violations.
• Coordinates with the State office on the submission of administrative complaints and PAARs.
• Provides technical assistance to licensed residential providers as needed.
• Serves on the Regional Emergency Management Team and assists in implementation of the Region’s Emergency Management plan.

Benefits

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
• Retirement plan options, including employer contributions.
• Flexible Spending Accounts.
• Tuition waivers.
• Paid Maternity and Parental Leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED