Residential Loan Processor/Closer II

Penn Community BankPerkasie, PA
Hybrid

About The Position

This role is responsible for managing an assigned pipeline of loan applications, ensuring timely closings, and maintaining high-quality standards. The position involves working with underwriters and customers to clear conditions, managing vendor processes, and preparing closing paperwork for various loan types. The individual will also ensure compliance with regulations and bank policies, and act as a liaison with external parties like title vendors and notaries.

Requirements

  • High school diploma or equivalent required
  • Minimum of 2-4 years’ experience of related experience.
  • Strong working knowledge of underwriting guidelines for each agency, as well as bank overlays for portfolio business.
  • Excellent phone etiquette.
  • Excellent written and oral communication skills.
  • Strong organizational skills.
  • Strong time management skills.
  • Familiarity with Microsoft Office.
  • Must be compliant with the SAFE Act and registered with the Nationwide Mortgage Licensing System (NMLS).

Nice To Haves

  • college degree preferred

Responsibilities

  • Manage an assigned pipeline of loan applications by establishing daily priorities for workflow.
  • Meet and exceed department turn time expectations and numerical review goals without sacrificing quality standards.
  • Ensure the timely closing of all applications.
  • Work with underwriters and customers to clear any outstanding conditions.
  • Manage vendor process as appropriate (appraisal, title, settlement) while engaging third parties (insurance companies, attorneys, realtors) as needed, to ensure all required documentation is present.
  • Keep all interested parties informed of the loan status.
  • Utilize all available tools to the fullest extent to better manage your pipeline, evaluate risk, and efficiently work files.
  • Ensure the Loan Operations department receives a complete, accurate, organized, and compliant loan file for “on boarding” of new client.
  • Prepare closing paperwork for mortgage, equity, and consumer loans.
  • Manage any system generated file alerts to ensure compliance in the areas of QM/ATR and/or federally mandated disclosure tracking issues (communicating any/all issues to leadership with urgency).
  • Partner with internal QC and document review partners to confirm the accuracy of the closing documents generated (terms, vesting, lien position, etc.).
  • Act as a liaison to title vendors, ensuring conveyance steps are handled properly (mortgage payoffs, addressing title encumbrances, etc.).
  • Transmit closing documents on time, and with appropriate instructions, to the notary conducting the signing appointment.
  • Handle other production support duties as assigned.
  • Comply with all applicable regulations and Bank policies regarding employment and employment law.
  • Participate in annual compliance and other job-related training.
  • Comply with applicable bank regulations, Bank policies and procedures.
  • Comply with Bank’s internal privacy and ethics standards.
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