RESIDENTIAL LIVING SPECIALIST

EAGLE STAR HOUSING INC•Village of Spencerport, NY

2d•$18 - $19•Onsite

About The Position

Eagle Star Housing is seeking a compassionate, motivated, and organized Residential Living Specialist to join their team. This role involves supporting veterans and other vulnerable populations in rebuilding their lives through transitional housing. The position offers a meaningful opportunity to make a real impact on individuals' journeys toward stability, independence, and renewed purpose. The role requires assisting residents with daily living, case management, and connecting them with community resources.

Requirements

Experience working with veterans and/or other vulnerable populations.
Knowledge of the social security/disability benefits referral process.
Familiarity with mental health services, housing resources, and case coordination.
Strong interpersonal skills, patience, and the ability to maintain clear boundaries.
Organizational skills for tracking documentation, appointments, and client progress.
Ability to read, analyze, and interpret general procedures and policies.
Ability to write reports.
Ability to effectively present information and respond to questions from groups of managers and residents.
Ability to calculate figures and amounts such as proportions and percentages.
Ability to define problems, collect data, establish facts, and report to supervisor.
Knowledge of Microsoft Office.

Nice To Haves

A heart for service and a passion for empowering individuals to thrive.

Responsibilities

Prep dinner for up to 15 residents.
Maintain a clean, safe, and respectful environment.
Provide case management support to residents, including developing service plans, conducting one-on-one meetings, writing case notes, and making referrals to community resources (VA, mental health providers, social service agencies).
Guide new residents through the intake and orientation process.
Ensure residents understand and follow house expectations.
Collaborate with the Housing Manager and external providers to coordinate care.
Stay present in the house throughout the shift to assist and respond to resident needs.
Promote a culture of accountability, dignity, and hope.