Residential Life Operations Coordinator - Full Time

Franklin Pierce University•Rindge, NH
•Onsite

About The Position

The Residential Life Operations Coordinator is a live-in professional who supports the daily administrative and operational functions of Franklin Pierce University's Office of Residential Life & Community Standards. Under the supervision of the Dean of Students, the coordinator assists with housing operations, student communication, occupancy management, and front office support. The role collaborates with Residential Life & Community Standards, Facilities, Campus Safety, Student Affairs, and other campus partners to support student success and residential operations. This is primarily an on-campus position with a flexible work schedule possible. Relocation is available. The coordinator participates in a professional on-call rotation and responds to student crises and emergencies. Applications will be confidentially screened until the position is filled.

Responsibilities

  • Assist with day-to-day operations of the Residential Life & Community Standards Office.
  • Coordinate housing assignments, room changes, occupancy tracking, and other housing operations.
  • Maintain accurate housing records and student information in the institution's housing management system.
  • Respond to student, parent, and campus community inquiries about housing policies, procedures, and services.
  • Co-coordinate administrative processes for student check-in and check-out, key management, and room inspection.
  • Assist with planning and executing residence hall opening, closing, break housing, and summer housing operations.
  • Monitor departmental email accounts and provide timely responses to inquiries.
  • Coordinate with Facilities and Maintenance regarding work orders and residence hall operational needs.
  • Support Resident Assistants and professional staff with administrative and operational tasks.
  • Ensure compliance with institutional policies, housing procedures, FERPA regulations, and applicable safety standards.
  • Participate in the professional on-call rotation, responding to student crises and emergencies.
  • Perform other related duties as assigned.

Benefits

  • Medical, dental, and vision coverage
  • 403(b) retirement plan through TIAA, with immediate 100% vesting and university contributions subject to eligibility and stated conditions
  • Employer-paid life insurance
  • Short- and long-term disability coverage
  • Educational and tuition benefits for employees and qualifying dependents or family members
  • Pet insurance
  • Accident insurance
  • Critical illness coverage
  • Travel discounts
  • 160 hours (four weeks) of paid time off, plus additional paid sick time
  • 20 paid holidays, including a 10-day winter break with full pay
  • Free gym access
  • Meal discount
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