Residential Leasing Specialist
About The Position
As a Residential Leasing Specialist, you will be part of a high-energy on-site team responsible for delivering a hospitality-driven leasing experience at The Oliver. This role combines sales, relationship building, customer service and lifestyle marketing to help prospective residents find the right home and community fit. You will manage the full leasing journey from first inquiry through to move-in, helping showcase not only the suites themselves, but the lifestyle, service, and experience that make The Oliver unique. Success in this role comes from building relationships, creating strong first impressions, minimizing vacancy duration, and delivering an exceptional resident experience at every touchpoint.
Requirements
- Experience in residential leasing is an asset, but not required
- Strong backgrounds in sales, hospitality, luxury retail, customer service, or related industries are highly valued
- A proven ability to build relationships and create exceptional customer experiences
- Strong organizational and follow-up skills
- Comfort working with technology and systems including Microsoft Office; Yardi experience is an asset
- Familiarity with the Residential Tenancies Act is helpful — training will be provided
- Flexibility to work occasional weekends on a rotational basis with the team
- A valid Class 5 driver’s license and reliable transportation
Nice To Haves
- You are outgoing, energetic, and naturally make people feel comfortable the moment they walk through the door
- You enjoy fast-paced environments and thrive when balancing multiple priorities
- You are confident in sales conversations while maintaining a service-first mindset
- You genuinely care about delivering a high-quality customer experience
- You are a strong communicator who can build trust and relationships quickly
- You are solution-oriented and look for ways to create positive outcomes for both residents and the business
- You take pride in representing a premium product and understand that you are part of the experience you are selling
- You work well as part of a collaborative on-site team and are willing to jump in where needed
Responsibilities
- Guide prospective residents through the full leasing journey from inquiry to signed lease and move-in
- Respond to leads from multiple marketing and referral channels in a timely and professional manner
- Conduct engaging property tours that showcase the suites, amenities, lifestyle, and resident experience
- Build strong relationships with prospective residents and identify solutions that align with both resident needs and business goals
- Meet leasing and occupancy targets while helping minimize vacancy duration throughout the year
- Deliver a hospitality-focused experience that reflects the Centron and The Oliver brand standards
- Coordinate applications, lease documentation, approvals, and move-in processes
- Maintain accurate leasing records, reports, and prospect follow-up within Yardi and other systems
- Collaborate closely with the on-site operations and resident experience teams
- Support show suite presentation, leasing office organization, and overall property appearance
- Participate in resident events and contribute to creating a welcoming and community-focused environment
- Act as a brand ambassador for both The Oliver and Centron
Benefits
- Competitive base salary plus leasing incentives and earning potential
- Comprehensive health and dental benefits
- Paid sick days
- Vacation entitlement starting at 10 days annually
- Additional health and wellness benefits
- Opportunity to grow within a locally owned and expanding organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
