Residential Leasing Agent

The Taggart Group of Companies•Ottawa, ON

2d•CA$60,000 - CA$65,000•Onsite

About The Position

At Taggart Realty Management, we believe in building more than just properties—we build communities. As part of the Taggart Group and managing a 3-million-square-foot portfolio, we specialize in acquiring, developing, leasing, and managing retail, residential, office, and commercial properties, both in-house and with third-party partners. We’re continually growing through strategic development and acquisition resulting in a variety of opportunities for those looking to get hands-on experience and build a lasting career. At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success. Building integrity, quality, and community together. You are a Residential Leasing Agent based in downtown Ottawa, reporting to the Director of Leasing. Your focus is minimizing vacancies and delivering exceptional service to current and prospective tenants. You market properties, screen applicants daily, and ensure buildings are well-maintained. You foster strong relationships with owners, staff, and tenants, support a positive office culture, and represent the company professionally. You also coordinate new tenant orientations and assist with office management and clerical duties, all in alignment with Taggart Realty Management’s mission, policies, and procedures.

Requirements

3 years of experience in residential leasing or rental agent roles.
High school diploma.
Strong knowledge of real estate, property management, and relevant legislation.
Communicate clearly, negotiate effectively, and deliver exceptional customer service.
Valid Class G driver’s license.
Flexibility to work evenings, weekends, and travel within the city.

Nice To Haves

College certificate is an asset.

Responsibilities

Record and update prospective tenant details and rental traffic in the database.
Respond to phone and email inquiries about available suites.
Advertise properties and conduct tours for marketing purposes.
Book and show apartments to prospective tenants.
Screen applicants to ensure eligibility.
Complete lease applications and assist with verification.
Finalize leases and submit documents to the Property Manager.
Create welcome packages for new tenants.
Communicate with the team and update move-in/move-out reports.
Inspect units at move-in and move-out.
Address tenant inquiries, concerns, and complaints.
Accept rent payments, deposits, and related fees.