Residential Installer
About The Position
The Residential Installer serves as the door installer for residential garage doors and related components. The installer interacts with customers daily providing them with excellent customer service. Work assignments are received from the call center or Customer Service Managers (CSM’s.) Any problems, questions, or issues will be referred to the Branch Manager for clarification or resolution. The Residential Garage Door Installer is the first line of support for customers and is expected to maintain a neat and clean appearance, and to treat all customers with decency and respect.
Requirements
- Must possess a valid driver’s license
- Must be able to pass a standard drug test upon request
- Must have good mechanical aptitude and demonstrated ability to understand and work with common power tools
- Must be able to lift up to 100 pounds and carry for up to 50 feet
- Must be able to read and write legibly and accurately
- Must be able to walk and carry items on uneven ground
- Must be able to climb and work from a 12’ step ladder
- Must be able to safely drive a service truck or van during the day, at night, and in inclement weather conditions.
Responsibilities
- Remove and haul existing garage door.
- Installation of new garage doors.
- Attend and participate in all required safety meetings and training sessions
- Learn the basics of track alignment, track adjustment, adequate back hangs, operator arm, photo eye setting, and other door and operator repairs
- Learn basic door and operator maintenance skills and review new products when appropriate
- Retain an appropriate level of product knowledge for products offered
- Ensure installation is performed to the customer’s satisfaction and resolve issues or problems
- Review Work Order/Invoice information for accuracy and completeness before departing the job
- Promote Precision Door Service products and services wherever possible
- Ensure truck is fueled, serviced, and ready for operation prior to beginning of workday
- Ensure truck is restocked with appropriate material daily
- Assist in unloading of trucks when requested
- Maintain timecards for compensation
- Perform a variety of secondary support tasks as requested by the Branch Manager
Benefits
- medical coverage
- vision coverage
- dental coverage
- 401(k) for eligible positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
