Residential HVAC Technician

Roscoe Brown Inc•Franklin, TN

78d•Remote

About The Position

Roscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years we have been dedicated to employee success. We are HIRING IMMEDIATELY for skilled HVAC Residential Service Technicians! The ideal candidate will have the ability to diagnose and repair residential heating and cooling systems, a desire to ensure customers have healthy home and living conditions, and strong communication skills to educate customers. We value employees who go above and beyond with customer service and maintain company core values: positivity, respect, integrity, and commitment. This role requires a self-motivated individual willing to teach and motivate others.

Requirements

Ability to diagnose and repair residential heating and cooling systems.
Required understanding of mechanical and electrical components of HVAC Residential systems.
Strong ability to troubleshoot equipment breakdowns using dig volt meters and electronic tools.
Knowledge of HVAC, refrigeration, boiler, chiller, cooling tower, pumps, drives, and chemical mechanical and electrical maintenance.
Independent and able to work in a timely manner, with a goal to always ensure the job is done correctly the first time.
Ability to follow written and verbal directions as given by managers and leadership.
Excellent customer service skills with customers and office staff.
All candidates are required to undergo a pre-employment background check and drug screening.
Must possess a valid driver’s license.
Must reside in Tennessee at the time of hire and maintain Tennessee residency throughout employment.

Nice To Haves

Skilled communicator that educates and helps customers to make informed and confident buying decisions.
Willingness to always go above and beyond with customer service.
Self-motivated and willing to teach and motivate helpers, peers, and fellow technicians.

Responsibilities

Diagnose, maintain and repair heating, ventilation, and cooling units for residential customers.
Troubleshoot equipment breakdowns using dig volt meters and electronic tools.
Understand Company pricing and generate appropriate customer invoice and payment at job site.
Communicate with customers to ensure they understand the work being completed and help them make informed decisions about their system.
Maintain proper stock, parts, tools, and safety equipment in the vehicle.
Organize and document all equipment needed for each scheduled job.
Document all necessary pieces when working on a system/unit.